Hardware Maintenance Technician

ABOUT ALEUT FEDERAL

At Aleut Federal, we believe the company and its mission is just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise that aims to support our “Shareholders,” the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our Shareholders by providing excellent service and quality results to our Clients and the various branches of the federal government. We engage in local markets, so community service is embedded in our process.

Our culture nurtures the strength of our workforce through mentorship and coaching, providing opportunities for growth and competitive benefits. We support and encourage diversity, inclusion, and accountability at every level.

The Aleut Federal motto is “We are One” because we genuinely believe that with one heart, one mind, and one purpose, we can accomplish our mission and be an organization anyone would be proud to be a part of.

The Hardware Maintenance Technician is a highly technical professional who manages and maintains the physical hardware that comprises the local portion of the Air Force JWICS infrastructure at JBSA-Lackland.   

 Responsibilities:

• Maintain local workstations, servers, printers, and SANs components to include preventive maintenance.  
• Coordinate and document (in ITSM) maintenance actions of all hardware components consisting of virtualization host servers, Windows-based Operating Systems, Intel-based workstations, printers, network switches, routers, storage devices (SAN/NAS/DAS), peripherals, and other network computer components. 
• Support the government’s equipment custodian in managing hardware on the local Hardware Maintenance account. 
• Adhere to locally established change management procedures to ensure an orderly process for system configuration changes. 
• Maintain and provide recommendations of system components, consumables and infrastructure spares necessary for sustainment of local infrastructure. 
• Develop lifecycle disposition plans for specified eqiupment
• Provide "on the job" hardware maintenance monthly knowledge transfer on how to perform functions to Government personnel. 

Requirements:  

• High school diploma with 3-6 years' experience (accredited degree may count toward experience) 
• Security Clearance: Top Secret with SCI  
• Verified DOD TS/SCI eligibility on day one
• Current A+ Certification 
• Strong written, and interpersonal skills 
• Strong organizational skills and ability to manage detail-oriented tasks 

Preferred: 

• At least three (3) years of government contracting or equivalent experience 
• Ability to write technical documentation and create management reports and metrics  
• Military and/or government experience a plus 
• Experience with ServiceNow a plus 
• ITIL certification a plus 
• Network + a bonus 

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