Product Manager, Risk Management, Premium Audit and Billing

Amerisure creates exceptional value for its partners, policyholders and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best “A” (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, and have nearly $1 Billion of Direct Written Premium ​and $1.15 billion in surplus.

We are recruiting for a Product Manager, Risk Management, Premium Audit and Billing to join our team.  This role will be hybrid 2 days a week in our Farmington Hills, MI office. 

Position Summary:

Responsible for driving the vision, strategy, and roadmap by planning, organizing, and managing product development projects from inception to completion for our Risk Management, Premium Audit and Billing capabilities.  departments.  The role involves understanding customer needs and collaborating with cross-functional teams to deliver high-quality products and enhance services. 

Responsibilities:

• Define and communicate the product vision and strategy alignment with the Company’s overall objectives.  Create and maintain product road map to ensure planned development efforts are aligned with the overall product strategy and business goals.

• Utilizing market trends, competitor products, and customer behavior to inform product decisions.  Collect and analyze external and internal customer feedback to inform product enhancements, fix issues and prioritize new features.  Continuously improve project management processes and tools to enhance project efficiency and effectiveness.

• Gather, analyze, and document business requirements, user stories and acceptance criteria for product features.

• Work closely with IT team to develop product specifications and ensure the products are delivered on time, within scope, and according to the highest quality standards. 

• Prioritize User Stories and product features based on business value, customer needs and technical feasibility.  Own and prioritize the product backlog, ensuring that it is aligned with the product vision and strategy, and reflects stakeholder priorities.

• Define acceptance criteria and work with development team to ensure features meet the required standards before release.

• Work closely with development teams during sprints, ensuring that the highest-priority features are being worked on and removing roadblocks to ensure smooth execution.

• Develop and manage project plans, timelines, and budgets.  Define the business case and key success metrics for the product plan.  Monitor project progress and ensure that project goals are met on time and within budget.  Identify and mitigate project risks and develop contingency plans. 

• Liaise with FMU, Service, Marketing and Sales Enablement teams to ensure successful product launches, marketing campaigns, trainings and education as needed.

• Act as primary point of contact for all product-related inquiries and decisions.  Ensure clear communication and alignment across departments.

Requirements:

• Bachelor’s degree in Business Administration, Business Engineering, Computer Science, or related field or equivalent experience.

• 5 years of experience in product management, preferably in software, financial services, or insurance related field.

• Certified Product Owner (CPO), Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP), and Project Management Professional (PMP)

• 3 years of product lifecycle management, Agile methodologies, and user-centered design principles.

• 3 years of commercial property and casualty experience, and project experience within insurance service (Risk Management, Premium Audit and Billing) department operations.  This includes middle market lines of business such as workers’ compensation, general liability, commercial auto, property, and policy billing systems.

• Proven ability to translate the product vision into actionable development tasks and ensuring that the product evolves in a way that maximizes value for both the business and the customer.

• Excellent problem-solving, analytical, and decision-making skills.

• Strong communication and leadership skills, with the ability to influence stakeholders at all levels.

• Ability to work cross-functionally in a fast-paced, dynamic environment.

• Intermediate computer s