Associate Principal, Qualitative Research, QualityMetric/Patient Centered Solutions

Remote, candidates must be based in recruiting country

About QualityMetric-Patient Centered Solutions

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialization of medication and other drug/non-drug interventions. We focus on understanding and meeting the needs of our clients – mostly life science/pharmaceutical companies – through the application of broad consulting expertise and technical scientific knowledge to design scientifically rigorous research. This research is broad and includes qualitative (e.g. interviews, focus groups), quantitative (e.g. clinical outcome assessments (COAs)/patient-reported outcomes (PROS), preference research) and passive (e.g. digital health technology tools) approaches to understand patient, caregiver and healthcare professional experiences and expectations of disease and treatment.

To meet our client expectations and retain the excellent reputation built up over time the IQVIA PCS team is committed to recruiting, training and supporting driven individuals who have both consulting skills and life science skills that can be applied to PCS research activities. Individuals joining us are assured of a rewarding and progressive career in patient-focused research. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in developing and delivering solutions.  We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.

About the Role

This position plays a key role in the scientific advancements in the qualitative patient outcomes research team. Staff in this role must be well-published and have strong expertise in the evaluation, selection, development, and validation of clinical outcome assessment measures for clinical trials and observational studies, and patient-reported outcome (PRO) measures in particular. Experience in developing evidence dossiers and briefing books to support product labeling based on PRO and other COA endpoints consistent with the Food and Drug Administration PRO guidance is required. This position supports a broad range of studies aimed to better understand the patient’s experience related to conditions, their treatments, and the healthcare system. This position has a key role as a decision-maker for growth to new methods and approaches, to develop key relationships for business development and mentor current scientific staff in business development efforts, to mentor senior- and mid-level scientific staff, and assists in developing team best practices and training materials.

Responsibilities

You will be responsible for managing or leading multiple consulting projects and ensuring on-time and on-budget delivery for clients in the pharmaceutical or related industries by:

• Managing and contributing to the execution of a large portfolio of PCS COA Consulting projects, in the design, development and delivery of client deliverables and presentations; from project kick off until close, including overseeing the technical and scientific approaches

• Planning, organizing and managing resources (internal and external) to bring about the successful completion of specific project goals and objectives

• Leading interactions with clients in the pharmaceutical industry for business development; serving as key point of contact with client, and developing relationships through face-to-face discussions or workshops, telephone, and email contact

• Identifying opportunities for expansion of PCS COA Consulting service offerings, internal and external to IQVIA, by developing and/or elevating new business opportunities through the identification of follow-on work and new leads

• Leveraging business experience and acumen in identifying strategic alternatives and project approach to client questions and to elevate our capabilities to deliver world-class solutions for clients

• Sharing PCS subject matter expertise with others to elevate our capabilities to deliver world-class solutions for clients

• Providing follow-up with client after project deliverable has been completed to ensure client satisfaction

• Sharing information and provide efficient communication with delivery teams, to resolve escalated issues

• Supporting the development of intellectual property for use on future engagements

• Managing the process of proposal preparation and/or modifications in