Senior Engineering Manager, Core Pricing

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team: 

Our team is responsible for building a best-in-class underwriting platform to quickly and accurately create loan offers for all of Upstart’s loan products like Personal Loans, Auto loans and Home loans. The services owned by the team are responsible for validating applicant data, interfacing with Machine Learning models to calculate borrower risk, matching applicants to lenders, and calculating interest rates, fees, etc. We combine AI, econometrics, and software engineering to optimally match capital supply to borrower demand. We are developing new capabilities for Upstart’s loan products and building a next generation software platform to accelerate innovation on behalf of our customers.

As a Senior Engineering Manager, you will  lead a team of engineers to deliver the new pricing platform that enables machine learning scientists and engineers to innovate faster while raising the  bar on quality. You will set the technical direction for Pricing and define an execution roadmap that works backwards from the company’s goals and the needs of our customers. 

How you’ll make an impact:

• Team Leadership
• Lead, coach, and develop a high-performing engineering team focused on providing high quality solutions and incrementally enhance systems with each pull request.
• Foster a collaborative and inclusive team culture that promotes innovation, continuous learning, and excellence.
• Technical Leadership
• Oversee the design, development, and implementation of the next generation pricing platform and the launch of new underwriting ML models. 
• Ensure the reliability, performance, and scalability of pricing systems, leveraging best practices in software engineering.
• Collaborate with architecture and infrastructure teams to ensure alignment with broader engineering goals.
• Stakeholder Collaboration
• Partner with product, machine learning, and engineering leaders across Upstart, legal, operations, analytics, and compliance teams to gather requirements and ensure the Pricing platform meets business needs and regulatory standards.
• Communicate effectively with stakeholders to keep them informed of project status, risks, and opportunities.
• Project Management
• Manage project timelines and resources to deliver high-quality solutions on time.
• Implement frameworks to ensure efficient project execution and continuous delivery.

Minimum Qualifications:

• Education & Experience
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience developing and maintaining large scale distributed systems in the cloud 
• Experience launching large scale ML-based products in domains like Fintech, Pricing, or Ads.
• 5+ years of management experience.
• Experience building highly scalable APIs using containerization technologies like Docker and Kubernetes
• Solid grasp of software development principles and best practices for creating scalable and maintainable systems
• Experience working in dynamic fast paced organizations
• Technical Skills
• Strong proficiency in any programming language.
• Experience with delivering full stack  solutions to customers.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) and microservices architecture.
• Leadership Skills
• Excellent leadership and people management skills, with a track record of building and leading successful engineering teams.
• Strong problem-solving skills and the ability to make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders.
• Strong sense of ownership and accountability for the quality an