Value Assurance Lead

About the role:

Alcon is looking to hire a Value Assurance Specialist for our Digital Health team. The ideal candidate will work hand in hand with our PMO & Strategy Director, to ensure the delivery of world-class digital health products.

At Alcon, we aspire to lead the world in innovating life-changing vision products because when people see brilliantly, they live brilliantly. As a global leader in eye care, we believe in innovating especially through cutting edge technology. We are on a journey to offer the widest array of eye care and eye health offerings with products that can treat the entire eye at each stage of life.

Our Digital Health team is harnessing technology to build a leading portfolio of digital health solutions that will transform the eye care experience for medical professionals to patients and enable improved patient outcomes – from a predictive healthcare delivery platform harnessing ML and analytics to innovative medical device software.

As a Value Assurance Specialist, you will track and analyze metrics to continually achieve the Digital Health Team program goals. We are a fast-growing team, which will give you the opportunity to shape our ways of working and culture - think start-up, but inside a global leader in eye care. We are looking for someone who is not only a talented leader, but who also is a strong strategic thinker and problem solver.

Key Responsibilities

• Define mechanisms to track OKRs across digital products and platforms and transformation programs.
• Prepare for bi-weekly updates and sprint planning on program performance.
• Define metrics and create consistent dashboards, and provide training to stakeholders for the proper use of metrics and dashboards.
• Prepare and execute OKR components of QBR offsites.
• Analyze program data to identify trends and insights,and make recommendations for program improvement.
• Support annual budgeting and resource allocation process for digital product and platform teams.
• Develop insights and recommendations on resource allocation.
• Facilitate biweekly touchpoints with the Program Coordinator to prepare for sprint retro/planning.

Key Performance Indicators

• Attainment against outlined KPIs

Number of associates

• Will not have direct reports

Competency Profile

• Strong analytical skills and sound business judgment, with the ability to identify trends and insight.
• Strong communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels of the organization.
• Ability to coordinate with other leaders in Digital Health and gather necessary input.
• Making issues transparent early and often.
• Excellent problem-solving skills.

Language

Ability to fluently read, write, understand, and communicate in English

Key Requirements/Minimum Qualifications

Minimum Requirements

• 5+ years of experience in project/program management roles, with a focus on metrics and dashboard development and implementation
• Experience working in SaaS or a fast-paced environment

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.