Senior Solution Engineer

C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at: C3 AI

C3 AI is seeking a Senior Solution Engineer. As a Solution Engineer, you will be engineering full-stack AI-driven web applications on the C3 AI Platform. You will be working directly with our customers to design, develop, and deploy production applications, demos, and proofs-of-technology. An ideal candidate possesses strategic and analytical aptitude, software development expertise, and excellent interpersonal skills. 

Responsibilities:

• Develop and deploy full-stack, AI-based enterprise applications on the C3 AI Platform 
• Engage customer executives and domain experts to define and design production-ready application demos 
• Lead a development team and manage individual project deliverables 
• Mentor junior team members on coding standards and design techniques 
• Lead design and development reviews of customer software applications 
• Test, troubleshoot, and enhance customer software applications with and on behalf of customers 
• Identify application performance bottlenecks and propose optimizations 
• Drive sales discussions on architecture and engineering, particularly with explaining the C3 AI Platform and its interoperability with existing systems 
• Lead the delivery of technical deep-dives, demonstrations, and customer training 
• Write application specifications and documentation 
• Act as a technical expert in scoping of new applications and provide level-of-effort estimations 
• Continuously identify technical risks and gaps; devise mitigation strategies in anticipation of customer needs and communicate project status to internal and external executive stakeholders 
• Work closely with product management and engineering to drive improvements to the overall quality of C3 AI software 
• Lead improvement efforts across the company that will impact all customers  

 Qualifications:

• Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study 
• 5+ years of professional software development experience with object-oriented programming languages 
• Experience leading engineering teams 
• Strong verbal and written communication, and ability to work effectively on a cross-functional team 
• Analytical and problem-solving abilities 
• Organizational skills and attention to detail 
• Ability to travel as needed 

Preferred Qualifications:

• Graduate degree in Science, Technology, Engineering or Mathematics (STEM), or comparable area of study 
• Experience deploying enterprise scale applications 
• Experience working in a customer-facing role 
• Software development experience with JavaScript and Python 
• Experience with Git or other version control software 
• Experience working with JavaScript frameworks such as React, Redux, Vue, Backbone, or Angular 
• Experience deploying software to least one of the leading cloud computing platforms (i.e., GCP, AWS, Azure) 
• Understanding of SQL and NoSQL databases 
• Proficiency in data structure and algorithm design and implementation 
• Profic