Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join their team in Grand Rapids, MI!

The Account Manager is responsible for servicing new and existing clients and helping to maintain positive client relationships for Commercial Lines accounts, providing high-quality service with a focus on the profitability of the business to the agency.

WHAT YOU'LL DO:

• Review the renewal list of policies expiring in the prescribed time frames to determine appropriate actions.

• Rate and prepare quotations when necessary.

• Mail binders and ID cards to insureds

• Handle client telephone and mail requests for information, endorsements, cancellations, and other services as required.

• Request endorsements as required.

• Assist with accounts receivable control.

• Document all conversations with the insured and/or other interested parties.

• Complete policy rewrites when necessary

• Have knowledge and abide by the underwriting guidelines and binding authority guidelines of each company.

• Send Insurance Coverage Review form or Small Business Questionnaire to be insured with letter as required and attach in Image Right

• Inform the company and client of errors in policies or endorsements.

• Maintain knowledge of current legal and social conditions that may impact the adequacy of policy coverage and limits.

• Ensure that actions protect the agency from claims of liability for errors or omissions and that all tasks are professionally performed.

• Build and maintain strong relationships with clients and carriers.

WHAT YOU’LL NEED:

• P&C license 

• 3+ years of experience in the insurance industry.

• Experience with AMS 360 and ImageRight is helpful.

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience.

• Paid Time Off

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.