Senior Director, Data Insights & Solutions

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

What's it all about?

As a Senior Director of Data Solutions, you will play a pivotal role in the design, development and implementation of advanced data capabilities for Client services in partnership with Data and AI product leaders. You are responsible for creating and driving the data solutions roadmap, which encompasses complex AI and machine learning initiatives alongside traditional analytics capabilities. You will oversee the entire creative lifecycle, ensuring that our data solutions not only meet but exceeds the evolving needs of the business. Your strong analytic and leadership skills, contextual business sense and a creative flair to solve complex data challenges for client services.

What we expect day to day:

• Create strategy and roadmap for AI/ML feature development, data capabilities, and internal data products and innovations supporting the operations of Commercial and Money Movement & Global Client Services
• Lead the design and delivery of large-scale data solutions, including AI solutions, Machine Learning algorithms, and traditional data analytics capabilities, through the entire creative cycle: ideation, specification, development, internal approvals, release, analysis, and iteration
• Provide structure for projects and deliverables utilizing Agile methodology
• Collaborate with a wide range of data scientists, data engineers, AI/Ml engineers, and business leaders to create robust, scalable solutions
• Lead regular business reviews to report on progress and critical milestones
• Serve as a domain expert, providing mentorship which helps team members grow their skills and careers in data
• Ensure seamless integration between Visa's enterprise-wide capabilities and Client Services' last-mile BI solutions by acting as a Data Steward and liaison to the Global Data Office
• Be a thought leader who grows the data culture of Visa's Client Services function
• Serve as a strategic advisor to organizational leadership and peers - inclusive of global and regional Client Services - to mature our analytic capabilities and delivery effectiveness.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• Visa or Payments industry product experience. Leader who can innovate future data capabilities.
• Experience in building scalable enterprise Data and AI solutions
• Experience in manipulating data from a variety of sources - big data experience (Hadoop, Hive, Spark), data visualization experience (Tableau, PowerBI) and/or SQL
• Strategic and analytic skills with the capability to clearly communicate vision and strategy to executive leadership
• Ability to explain complex business and technical concepts to a broad audience in an approachable way.
• Be a transformative leader - inspire others to a new level of excellence, both in a