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Finance and Operational Excellence Lead

DEPT®
Copenhagen, Denmarkfull_timeVerifiedPosted 12 May 2025

About the role

<p><span><strong>Finance and Operational Excellence Lead</strong></span></p> <p><em>Copenhagen, hybrid</em></p> <p><em>This role is part of our Holding team based in Copenhagen. Our team is the driving force behind DEPT® composed of individuals who thrive on sales, business development, and fostering new opportunities. As part of our team, you'll be immersed in a diverse environment, collaborating with experts in Sales Operations, Finance, Hospitality, Recruitment, People, and marketing. We're the backbone of DEPT®, ensuring seamless operations and empowering Depsters to reach new heights. If you're hungry for success, eager to fuel business growth, and ready to embark on exciting ventures, join us!</em></p> <p><strong>JOB PURPOSE</strong></p> <p>We are looking for an Finance / Operational Excellence Lead to bring structure, streamline processes, and elevate our operational efficiency. From finance and IT to internal communications, you'll be the go-to person ensuring everything runs smoothly across our Hello Monday team.</p> <p><strong>KEY RESPONSIBILITIES</strong></p> <p><strong>Finance management:</strong></p> <ul> <li>Manage expense approvals, chase and approve invoices (Netsuite, e-boks), and oversee our expense system (Expensify) with reviewing and answering questions.</li> <li>Take the lead on forecasting and monthly reporting, helping project managers track their numbers and reviewing with management.</li> <li>Help support and negotiate new non-client vendor and subscriptions contract/terms</li> <li>Support employees who are on temporary leave with submission and tracking of reimbursements. </li> <li>POC for landlord, insurance and local authority. </li> </ul> <p><strong> Operational Excellence:</strong></p> <ul> <li>Take ownership of operational excellence reporting (utilisation / billability) and liaise with Benelux-Nordics and US capacity planning teams for resource planning.</li> <li>Supplement global/regional minimum requirements/policies with appropriate local policies and process improvements</li> <li>Collaborate with cross-functional teams to ensure smooth execution of day-to-day operations and that communication flows efficiently across departments.</li> <li>In conjunction with Client Finance and Delivery team, manage and track time entries, ensuring accurate and timely time tracking against projects.</li> <li>Use dashboards to check on “hygiene” of DEPTApps admin and enforce process.</li> </ul> <p><strong>IT Coordination:</strong></p> <ul> <li>Oversee licenses, credit cards, and receipts and ensure compliance with internal policies.</li> </ul> <p><strong>Cross-Team Connector:</strong></p> <ul> <li>Act as a central resource for data requests and internal operations across DEPT®. Help teams in CET time zones find the right contacts and information.</li> </ul> <p><strong>Communication &amp; Engagement:</strong></p> <ul> <li>Support internal communications by coordinating town halls, IT updates, and operational announcements to keep all teams aligned.<br/><br/></li> </ul> <p><strong>WHAT WE ARE LOOKING FOR</strong></p> <ul> <li>You are highly organized and skilled at structuring workflows efficiently.</li> <li>You have experience in FP&amp;A, accounting and operational excellence.</li> <li>You have excellent communication skills and the ability to work with multiple stakeholders.</li> <li>You are willing to take initiative, work independently and take responsibility that helps you in leading projects from start to end.</li> <li>You are tech-savvy, especially with Excel and Google Suite.</li> <li>You are a proactive problem solver who enjoys connecting teams and streamlining processes.</li> <li>You are comfortable working with finance and IT tools (Expensify, Pleo, Okta preferred).</li> <li>You are fluent in English—a must for effective communication.<br/><br/></li> </ul> <p><strong>WE OFFER</strong></p> <ul> <li>A healthy, varied and delicious lunch.</li> <li>Pension &amp; healthcare scheme.</li> <li>25 vacation days per year.</li> <li>A lot of fun social events such as Friday bars, company parties, team events, etc.</li> <li>A flexible, hybrid working policy and a great workplace in our awesome office in Christianshavn.</li> <li>A reputation for doing good. DEPT® has been a Certified <a href="https://www.deptagency.com/en-gb/insight/dept-is-a-certified-b-corporation/">B Corp® since 2021</a> and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.</li> <li>Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!</li> <li>The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training and development.</li> <li>Global annual <a href="https://www.deptagency.com/dept-cares-day-2023/">DEPT® Cares Month</a> in which employees come together and donate their skills to support

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