Customer Service

Department: Customer Service

Employment Type: Full Time

Location: NHQ

Reporting To: Morgan Hicks

Compensation: $16.00 - $18.00 / hour

Description

Are you someone who thrives on connecting with people, solving problems, and keeping things running smoothly? Join our vibrant team as Customer Service, where your voice is the first touchpoint for our customers and your impact is felt across every department.

Shift: Monday-Friday 1pm-10pm CST
Pay: $16-$18/ hr. depending on experience

Key Responsibilities

What You’ll Do

• Be the first point of contact for inbound/outbound calls
• Assist customers with inquiries, concerns, and resolutions
• Process customer payments (ACH, credit card, deposits)
• Maintain accurate records in our systems and databases
• Collaborate with internal teams to finalize paperwork and approve projects
• Use T-Mobile Dialpad to manage daily call flow

Skills, Knowledge and Expertise

What You Bring

• 1–3 years of phone-based customer service or administrative experience
• 1–3 years working in a professional office environment
• Proficiency with Microsoft Word & Excel
• Strong communication skills, a friendly and upbeat attitude, and the ability to multitask like a pro

Benefits

Perks & Benefits

• Healthcare Coverage (Eligible after 60 days)
• Fun Office Incentives to keep spirits high
• 401(k) Retirement Plan (Eligible after one year)

💌 Ready to Apply?
We’d love to hear from you!
 📧 Email: careers@roofsbyaspen.com
🌐 Apply Online: workforaspen.com


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