Sr Event Technologist Program Manager

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Our Approach to Work

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

This role is in the Event and Executive Briefing Program Strategy & Operations team and will be responsible for generating, rolling out and maintaining all Event Center of Excellence resources (focused primarily on Event Technologies) to enable scalable, repeatable and compliant event production across Palo Alto Networks.  

This role is primarily focused as an Event Technologist, creating the technology strategy and providing technology solutions to support event objectives. In addition, this role may lead workstream/s for proprietary events as appropriate.

In this role, you will develop, lead and maintain the event Center of Excellence program and all associated deliverables. You have a strategic approach to managing programs for scalability and repeatability as well as developing processes.

This role is part project manager, part process excellence and part technologist and requires outstanding organizational and prioritization skills. Broad marketing and event management experience are expected, but this position requires specific skills, including deep technical knowledge of event platforms, registration tools, lead and contact flow as well as web, UTM and privacy requirements.

In addition, this role requires excellent project management, process and documentation development skills along with proven success with cross-functional work experience leading teams toward a project goal.

You are an experienced event/marketing professional with a proven track record of defining and delivering impactful tools, processes, resource kits, etc.  The ideal candidate has an event marketing background, is a highly motivated, extremely organized individual with experience managing complex projects with multiple stakeholders across the globe. You will utilize your attention to detail, your experience in program and project management, and your excellent written communication skills to ensure high quality results.

Your Impact

• Work closely with event leaders to understand key event challenges, technology and process gaps and inefficiencies with the aim of creating a roadmap to address them
• Lead registration workstream (driving all dates and deliverables, ensuring process and technology support the business requirements)
• Manage event technology vendors (such as registration, mobile app developers, meeting platform, etc.) including managing contracts and renewals, feature implementation, QBR process and adoption
• Research, vet and onboard new tools, ensuring the event team is at the forefront of new offerings and resources  
• Lead the management of agency registration and technology engagement 
• Engage key stakeholders across the organization and the globe to curate best practices, understand needs/gaps, introduce processes/tools and gain alignment
• Identify event ‘self-production’ needs and manage development process for all processes, kits, tools, resources and best practices - Internally identify the right partners to provide input and collaborate with on development
• Hands-on, development and management of all Events Center of Excellence materials including tool kits, check lists, how-to’s, best practice documentation 
• Leverage and amplify Voice of the Customer through-out the global event community
• Partner with Event, GTM an