Director, Sales Engineering (Texas)

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Director, Enterprise Sales Engineering to be part of making that happen.  

The Director of the Sales Engineering team is critical to the success of the team/company and provides technical leadership to the team via player-coaching and leading by example.  The candidate possesses a strong technical aptitude and has experience running technical sales campaigns within networking, security, infrastructure, SaaS, or governance risk and compliance industries.  This person is a seasoned, functional leader who leads a highly professional Sales Engineering team and is focused on strong technical accountability for short-term results while strategically planning for the future of the team and business.

Location: will work remote, but must be located in Texas

Responsibilities:

• Recruit, hire, lead, develop, and retain a high-performance Sales Engineering team to help support our Sales business

• Build relationships and collaborate across Sales, Architects, Sales Ops, Marketing, Product Management and R&D teams to ensure organizational agility while leading your team(s).

• Engage in and help build and/or maintain prospect/partner technical and/or executive relationships which help accelerate AW brand awareness and business closure

• Monitor, review and coach SE’s to enhance their objection handling, demonstrations, and overall ability to architect and scope AW solutions to solve customer problems. Develops sales engineers according to demands of AW business and professional goals.

• Acts as district escalation point for technical sales campaigns.  Must understand and have working knowledge of AW platform and business process relevant to deal structure.

Skills and Requirements:

• Minimum of 1 year in a front line management role, preferably leading a presales engineering team within networking, security, infrastructure, SaaS, or governance risk and compliance industries.

• Minimum of 3 years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions

• Minimum of 3 years supporting, delivering, or designing enterprise IT systems

• Ability to articulate the business application/value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers

• Excellent written, verbal, presentation, time management, and attention to detail

• Demonstrates and leads with strong emotional intelligence in all situations.  Ability to manage fluid change and prioritizes work as such.  Must thrive in a dynamic work environment.

• Is seen, and performs as, player-coach with respect to Manager/individual contributor. Is willing to mentor; as well as be mentored. Is inspiring and motivational

• Practitioner, consultative or Pre-Sales experience in technical domains such as: Networking, Security and Server infrastructures, Identity Mgmt, Cloud Services, Governance, Risk and Compliance

• Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions.

Preferred Skills and Requirements:

• 2 years in a front line management role, leading a sales engineering team within networking, security, infrastructure, SaaS, or governance risk and compliance industries.

• 2 years experience in direct quota carry Pre-Seles leadership role.

• Proven 2 years experience exceeding revenue goals while in leadership role

• Leadership experience in Commercial or Enterprise business segment.

• Bachelor’s degree or equivalent work experience

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