Senior Academic Advisor – Student Resources Specialist

Salary and Benefits

Salary Range: $5,540.00 per month to $7,893.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,540.00 per month to $6,716.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. 

Classification

Student Services Professional III

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on February 19, 2026.

The Student Resources Specialist position primarily focuses on providing comprehensive academic advising to undergraduate students, assisting with academic planning, graduation eligibility, course substitutions, transfer credit evaluations, and student success initiatives. The role involves working closely with students regarding academic concerns, probationary status, and ensuring compliance with university policies. Additionally, it includes managing the scholarship process, guiding students and advisors on course articulation, and coordinating with the Study Abroad office for credit transfer.

The position also requires active participation in university committees, professional development, and campus events like New Student Orientation. Other responsibilities include maintaining effective communication with the campus community, contributing to the improvement of advising processes, and training staff as necessary. 

Responsibilities

Academic Advising

• Advise students (primarily undergraduate) on academic university policies and procedures, including major, university requirements/GE, alternate majors, course substitutions, petitions and referrals to other campus resources, if necessary.
• Identify undergraduate academic problems and develop individual student solutions, especially for those having academic difficulty or are on probation.
• Make determinations on applicability of military, test, and course transfer credit to degree requirements and ensure that approvals are properly recorded.
• Develop and share academic plans for assigned CBE students within established deadlines.
• Determine graduation eligibility and complete final major and/or minor checks, assessing academic documents, assisting students in appropriate appeal processes, and advising on required requirements via one-on-one meetings, phone, email, and message communications.
• Utilize technology platforms (i.e. Bay Advisor, uAchieve, PeopleSoft, Microsoft Office/Google Suite programs) to develop student success reports, tracking, and proactive advising interventions.
• Report student system issues and recommend solutions where appropriate.
• Ensure all e-mails to the shared email account and automated form submissions are responded to in a thorough, accurate, and timely manner.
• Assist Student Support & Success Coordinator to facilitate registration processes each term and find ways to improve procedures.
• Abide by