Senior Business Analyst Salesforce (H/F)

Connect with Eutelsat Group

Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a global leader in satellite communications, we provide infinite connectivity, broadcasting television channels and packages, transmitting news reports, provide wholesale broadband Internet access services.

With Eutelsat Group You’ll Get To:

• Pioneer the future of Space Technology
• Bring connectivity to remote frontiers
• Collaborate with customer-centric experts
• Embrace cultural diversity in our global team

Where your skills ignite opportunities & you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

 

Who You Are: 

Reporting to the Head of Sales & Marketing in the Group IT Department, you will be involved in the design, implementation, deployment and administration of the Salesforce CRM platform for all the Group's subsidiaries, as well as the development and maintenance of the applications used by the Sales & Marketing teams (Pardot, Salesforce, SAP CRM, etc.).

 

 

What You’ll Do:

In this context, your main tasks will be to:

• Working in an international environment with multicultural people
• Carrying out and managing the various phases of the Salesforce Group CRM implementation project (scoping, gathering requirements, drafting functional specifications, tests/reviews, user support, tool administration, etc.).
• Acting as a Salesforce point of contact for the company's various departments, and making suggestions to the business lines
• Delivering innovative solutions that minimize the need for customization and optimize value for business teams, while staying within budget and reducing the impact on planning and costs
• Supporting, challenging and framing business requirements
• Challenge and drive Application Management
• Ensure the associated change management (training, information, documentation)
• Proactively managing changes to other existing applications within the scope of the domain (reservation tools, pricing, extranet, intranet, etc.)

 

 

What it Takes: 

• With a BAC+5 in IT or Business, you have between 5 and 7 years' experience in IT project management, ideally with at least 3 years' experience on Salesforce Sales Cloud (knowledge of Salesforce CPQ is a real asset).
• Good project culture: project planning, project risk assessment, steering, costing, milestones, quality of deliverables, etc.
• Good knowledge of Marketing, Pre-Sales and Sales processes.
• Ability to work in a team and motivate project teams.
• Convincing, initiative, you are able to convince, make proposals and support change.
• Ability to summarize, adapting your approach to suit the person you are dealing with (management, operational staff, sub-contractors, etc.).
• Sense of service, autonomy, versatility and rigour.
• Cross-functional vision.
• Good level of written and spoken English.

 

 

Where You’ll Be: Issy les Moulineaux 

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This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.