Patient Service Representative
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Hartford Hospital imaging check-in, switchboard and emergency department registration. Hours: 1st week Tuesday and Saturday 1400-2230; 2nd week Sunday, Tuesday, Thursday 1400-2230. Every other weekend. Mandatory one or two holidays per year.
Pay Range:
$20.80 - $31.20A Patient Service Representative (PSR) is often a patient’s first impression of Advocate Health and frequently is the starting point and foundation for all Revenue Cycle functions. That work includes complete and accurate capture of information related to patient demographics, insurance coverage, and patient financial responsibility. The PSR helps prevent the loss of revenue and impacts operating margins through the accuracy and timeliness of their workflows. The PSR ensures mandated regulations are followed and patient satisfaction is optimized. The PSR plays a crucial role in connecting a variety of departments for the overall success of the patient’s experience and the organization’s financial success. Often works without direct supervision present.
Major Responsibilities:
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