Head of Commercial

Head of Commercial, Nando’s USA

 

WHO WE ARE

Nando’s Peri-Peri USA is a growing restaurant group currently seeking to add a full-time Head of Commercial to our Restaurant Support family. Known best for our marinated and flame grilled chicken basted to your liking with our famous PERi-PERi sauce, our casual and culturally diverse company has deep roots as global brand originating in South Africa. 

 

Head of Commercial Role

 

The Head of Commercial is a key executive leader responsible for leading key commercial activities on behalf of Nando’s Restaurant Group in the USA. Reporting to the CEO and working in close partnership with the COO and CFO, the Head of Commercial owns the development of an enterprise level commercial strategy.  The Head of Commercial ensures that supply chain, construction, and CPG revenue sources are fully integrated and financially sustainable, fueling long-term success while preserving Nando’s unique culture and people-first brand.

 

This role blends commercial acumen with cultural stewardship, ensuring that expansion decisions balance financial rigor, guest experience, and brand authenticity.

 

 

Principal Duties and Responsibilities:

 

• Develop and implement the company’s commercial strategy in alignment with business goals and objectives.
• Serve as a key member of the executive team, contributing to overall company strategy, growth planning, and leadership decision-making.
• Act as a visible leader across the organization, ensuring that commercial priorities are clearly communicated, understood and executed consistently.
• Develop and execute the U.S. commercial growth strategy aligned with the CEO and U.S. priorities.
• As an Executive, oversees a team of subject matters experts in the areas of supply chain, vendor/contract management, construction management, and CPG.
• Provides oversight for the U.S. food supply chain strategy, ensuring reliable and market competitive sourcing of the chicken, French fries, coke, as well as sauces, produce, and other core ingredients.
• Provides oversight for the US non-food supply chain strategy, to include supplies, packaging, chemicals, equipment, linen, and other ancillary products.
• Leads a team to own every major contract that the company engages in, sources key suppliers and vendors, negotiates commercial terms, and holds vendors and suppliers accountable to terms and conditions.
• Partner with COO to ensure operational readiness and flawless handover of new site construction.

 

 

Team Leadership & Talent Development

 

• Build, mentor, and lead high-performing commercial teams across supply chain, vendor management, market development, and omni-channel strategy.
• Set clear performance expectations and KPIs, regularly reviewing team progress and providing actionable feedback to drive results.
• Serve as a cultural steward, modeling leadership behaviors that reinforce brand authenticity, guest-centricity, and operational excellence.
• Empower teams with the tools, resources, and authority needed to make effective decisions, encouraging ownership and entrepreneurial thinking.
• Lead organizational change with transparency and empathy, guiding teams through transformation initiatives while maintaining engagement and morale.

 

Additional Responsibilities

• Assist with projects and team efforts as needed.

 

Work Arrangement

This is an executive role based in Washington, D.C.  The role requires a strong in-person presence to lead cross-functional collaboration, mentor teams, and engage directly with key stakeholders, while offering flexibility to support strategic planning and external engagements.

 Pay Range & Benefits

• $180,000-$220,000
• Incentive Plans
• 401k and matching*
• Comprehensive Health Care Plan Options
• Wellness Reimbursement
• Technology Reimbursement