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Senior Front Office Agent

Grundfos
Indianapolis, United Statesfull_timeVerifiedPosted 24 Jun 2026
💰 $87,352/yr($58,400/yr$87,352/yr)

About the role

Founded in 1923, Peerless Pump Company is a US-based manufacturer of horizontal and vertical centrifugal pumps for fire, industrial, and municipal applications. With pump installations in 145 countries, Peerless is globally recognized for engineering tough, reliable, and versatile pump solutions with extensive flow and pressure capabilities. From our production facilities in Indianapolis and Houston to our service centers in Lubbock and Fresno, Peerless pumps are designed to protect people and property from fire and to bring water where it’s needed most. Our product quality is second to none, but it’s our people who’ve made us Peerless for over 100 years. Our legacy of innovation is fueled by attracting, training, and retaining employees from diverse backgrounds. With competitive benefits and a strong emphasis on development, growth, and innovation, Peerless employees come seeking a job but stay to build a career.

 

Are you passionate about solving complex technical challenges and delivering engineered solutions that exceed customer expectations? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

 

As our new Application Engineer, you will be providing expert technical support and engineered quotations—spanning part and pump selection, sizing, pricing, and design—to deliver solutions that meet and exceed customer requirements while driving continuous improvement across the order-winning process. You'll be part of a diverse, supportive and inclusive culture that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing:

 

As a key part of the Fire Applications Engineering team, you'll create impact by bridging the gap between customer needs and factory capabilities, ensuring every solution is technically sound, competitively priced, and delivered on time.

 

 

Your main responsibilities include:

    • Review product specifications to determine technical requirements including part, pump and equipment selection, sizing, costing, and pricing development
    • Communicate with suppliers and internal stakeholders to obtain pricing and technical information for accurate proposals
    • Provide detailed customer-specific requirements to Project Management, production, and purchasing. Including pricing, preliminary design information, and specification exceptions
    • Be the voice of the customer to the factory, advocating for the customer’s needs.
    • Support continuous improvement initiatives to eliminate inefficiencies and errors throughout the order-winning process
    • Complete all projects as assigned and perform other duties as required in conjunction with Grundfos Values
    • Conduct post-fulfillment project reviews to identify causes of margin erosion and implement improvements to protect future profitability

What makes you a great fit:

 

Above all, you are a technically minded professional with strong communication skills, a keen eye for detail, and a high sense of urgency, someone who thrives at the intersection of engineering, sales, and customer advocacy. We would also imagine that you have:

 

  • A bachelor’s degree in engineering, engineering technology, or business with equivalent technical sales and manufacturing experience, or equivalent experience
  • Understanding of pumps, hydraulics, fire listings, and rotating equipment applications
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint), and familiarity with SAP, Salesforce, or CRM systems
  • Strong written and verbal communication skills with exceptional attention to detail

 

It is a plus if you also:

 

  • Have previous experience in the Fire Pump market, engineering, project management, or sales within a manufacturing environment
  • Have experience with continuous improvement methodologies
  • Have customer facing experience 

 

 

Please note that relocation for this position cannot be supported and qualified candidates must have the authorization to work in the USA without support.

 

 

The salary range for this position is $58,400 to $87,352 per year.   Individual pay will be determined based on market location and the candidate’s profile. The range listed is jus

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Company

Grundfos

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