Accounts Receivable Representative Job

Primary location: Lancaster, Pennsylvania 
Relocation offered: No 
Employment status: Full-Time 
Travel: No 
Non-compete: No 

The estimated base salary range for this role is $45,000 to $60,000 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

 

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

 

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. 
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 

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Reporting to the Credit Manager, the Credit Representative is responsible for assisting in the delivery of a well–controlled credit, collections, claims and adjustments function for the business. The position will primarily support the contractor, distributor and wholesale accounts in the U.S. and Canada. The incumbent’s primary focus will be to achieve favorable accounts receivable turnover, ensure a controlled and compliant environment and promote internal and external customer relations.

 

What's in it For You

• Opportunity to work within a collaborative and supportive team environment
• Training and mentorship

 

What you'll be doing

• Increases the percentage of Current, reduces Days Sales Outstanding, and reduces the number of non-standards (or deductions).
• Maximizes Accounts Receivable turnover through credit management, collections, and process improvements.
• Manages customer accounts and collections, credit approval of orders and limited financial analysis.
• Supports the Assistant Credit Manager and Credit Manager in obtaining Accounts Receivable data, organizing it in Excel and preparing graphs for reporting.
• Analyzes and resolves customer deductions.
• Works with the Order, Sales, and Pricing Departments to facilitate the order-to-cash process.
• Answers inbound calls regarding customer inquiries relating to orders and invoices.
• Helps resolve customer problems or complaints related to invoicing.
• Provides back-up support within the team.

 

What will make you successful

• Ability to multitask, manage own work and produce results.
• Knowledge of Microsoft Excel/Word at the basic level.
• Ability to seek continuous process improvement.
• Strong analytical skills to accurately investigate and resolve accounts.
• Excellent communication skills with proven ability to manage relationships through negotiations.
• Excellent analytical and teamwork skills.
• Strong customer service acumen.
• Solid MS Office skills.

 

Qualifications

• High school diploma/GED required.
• Two years of Accounts Receivable experience desired.
• Finance or accounting experience a plus.
• SAP experience desired.