Sr. Supply Chain Program Manager

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.

Microsoft Cloud Planning (MCP) is the central planning function within CSCP focused on forecasting, demand planning, and supply planning for all Microsoft Cloud services and associated hardware, directly impacting the success of Microsoft's cloud business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Supply Planning & Execution

• Develop, publish, and maintain the Supply Plan of Record (SPOR) across short‑term and long‑term planning horizons.
• Execute supply smoothing to balance capacity, demand variability, and service level requirements.
• Validate and maintain planning parameters to ensure accurate and effective supply planning output.
• Maintain high‑quality master data required for execution of the supply planning process.

Scenario & Risk Analysis

• Conduct scenario modeling to understand impacts of demand shifts, component constraints, supply disruptions, or portfolio changes.
• Recommend and implement mitigation strategies to ensure supply continuity and operational flexibility.

Inventory Planning & Optimization

• Set and maintain inventory and buffer targets aligned to supportability, financial guidelines, and service-level objectives.
• Monitor inventory health across all supply nodes, identifying risks related to aging, excess, or obsolescence (E&O).
• Drive cross‑functional actions that reduce E&O exposure and improve inventory efficiency.

Cross‑Functional Collaboration

• Partner closely with Planning, Sourcing, Engineering, Operations, IBP, and Finance to ensure alignment on supply strategies, constraints, and mitigation actions.
• Contribute to development of multi‑sourcing strategies, material substitution approaches, and supply continuity plans.

Process, Tools & Continuous Improvement

• Identify process and system gaps; propose and implement solutions that enhance planning efficiency, standardization, and controls.
• Support process documentation and improvements aligned with operational excellence and audit requirements.
• Participate in continuous improvement initiatives to elevate planning accuracy, agility, and governance.

Data, Reporting & Metrics

• Extract, consolidate, and analyze supply chain data to produce actionable insights and operational reporting.
• Provide metrics on supply plan accuracy, forecast volatility, and execution performance.
• Ensure data integrity and completeness to support decision‑making and compliance.

Required Qualifications:

• Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 3+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools or related experience
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