Business Analyst & Project Coordinator

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

Responsible for bridging the gap between business needs and technology solutions, ensuring that business requirements are clearly defined and delivery activities are well coordinated. Coordinates and supports small, well-defined initiatives, works closely with stakeholders to define requirements, and participates in agile ceremonies as needed. In addition, will support larger, cross functional initiatives by contributing to requirements gathering, coordination activities, and project execution as needed.

Key Accountabilities:

• Gather, analyze, and document business requirements through collaboration with stakeholders. Translate business needs into actionable project plans, user stories, and acceptance criteria. Ensure project deliverables meet quality standards and customer expectations. Work with internal stakeholders to determine scope of project and ensure appropriate requirements are drafted.

• Track progress, issues, and risks for assigned initiatives and support timely delivery of milestones. Prepare status updates and business analysis documentation for stakeholders and leadership. Report on project metrics and ensure projects are meeting identified benefits. Foster open communication between business, technical teams, and project stakeholders.

• Continuously identify opportunities for process improvement and recommend solutions. Review processes within the division to uncover inefficient or outdated processes. Identify projects to improve processes that will lead to bottom line improvement.

• Other duties as needed/assigned.

Minimum Requirements:

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field

• 2+ years of business analysis experience.

• Proven track record coordinating or supporting small-sized projects, preferably in a technology or business operations environment.

• Strong analytical and problem-solving abilities.

• Excellent organizational and time management skills.

• Strong communication and stakeholder management skills.

• Familiarity with agile methodologies and tools such as Azure DevOps.

• Ability to facilitate meetings and drive team collaboration.

• Strong leadership competence, with proven skills in Proficient in Microsoft Windows applications (Teams, Word, Excel, PowerPoint, Outlook, Visio).

Preferred:

• Health insurance or other regulated services industry experience.

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):

$71,520.40 - $103,307.70 per year

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.  For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our peop