Sr. IT Business Analyst – Corporate Functions

Company Description

Since its founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. We place a high premium on the development of innovative solutions–most of which are developed in tandem with our customers. And we continue to ensure that our customers receive timely, cost-effective service for the innovative products we provide.

ITW’s differentiated business model is composed of a set of unique core capabilities: our proprietary 80/20 business process, customer-back innovation, and our well-known decentralized entrepreneurial culture. These capabilities are unmistakably ITW—and key to our longevity and strong performance.

ITW’s products and solutions are at work all over the world, in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which we live and work, the cars we drive, and the mobile devices we rely on. We are never, whether we know it or not, more than a few steps from an innovative ITW solution.

Today, ITW (NYSE: ITW) is a Fortune 200 company that employs nearly 43,000 people with operations in 55 countries with headquarters in Glenview, IL. We are conveniently located across from the Metra commuter rail, with access to an on-site gym, café and active employee resource groups. 

Job Description

ITW is seeking an IT Business Analyst – based in Glenview, IL, USA - to engage our corporate functional partners seeking to take advantage of technology to further the effectiveness of their operations.  The Analyst will work with a small team responsible for consistent and meaningful engagement with each function.  Engagement will consist of strategic, solutioning/delivery and support components.  The ideal candidate will quickly build relationships with their functional clients and in parallel, develop familiarity with their client’s existing solutions. The Analyst will build similar familiarity with Corporate IT’s operations, service offerings, and philosophy to effectively represent those considerations to their functional clients. When the functional and IT foundational knowledge is in place, the successful Analyst becomes the trusted advisor and advocate for all stakeholders.

Key Responsibilities

• Own the business relationship management with the assigned corporate functions on behalf of Corporate IT
• Lead for Corporate Functions IT Team’s continuous improvement initiatives, process efficiency and facilitation
• Administrator for Corporate Function IT Team’s shared resources and repositories
• Build a network of key subject matter experts and process owners within the assigned corporate functions
• Understand the active and upcoming strategies for the corporate function, identify where IT engagement will be required or should be a strong consideration – viewed as a knowledgeable consultant with a business mindset
• Develop familiarity and expertise with the existing deployed solutions for each assigned corporate function, leverage the gained expertise to influence strategy and planning, plus providing recommendations and/or input into functional decisions
• Develop familiarity with the operational rhythms of each assigned corporate function, to effectively identify potential change impacts of forthcoming Corporate IT initiatives, effectively negotiate timing with functional and IT stakeholders
• Develop familiarity with ITW’s IT Cyber Security Policy and other compliance requirements, periodically review the potential impacts to existing and prospective solutions
• Leadership and coordination of IT resources and services in support of a functional project or initiative, provide advocacy on behalf of the function when escalation within IT is required

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or related field of study is required
• 4-6 years of IT experience in an analyst capacity is required
• Microsoft Office 365 or corresponding collaboration tool experience required including:
  1. Microsoft Office 365
  2. SharePoint
  3. Teams
• Additional Microsoft Office 365 experience or familiarity desired:
  1. Power Platform (Applications, Automate, Business Intelligence)
• Demonstrated business relationship experience, strong customer service orientation
• Excellent listening, interpersonal, written, and oral communication skills
• Excellent executive functioning: prioritization, planning, timely execution, and communication
• Self-starter, humble, self-aware in alignment with ITW’s culture

Additional Information

Illinois Tool Works Inc. (“ITW” or “the Company”) is an equal employment opportunity employer. All qualified applicants will receive consideration fo