City/State

Virginia Beach, VA

Work Shift

First (Days)

Overview:

Overview

Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction

Provides real-time, accurate, and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures, and processes. Escalates complex issues, where applicable. Processes employee-related transactions accurately based on research, employee-specific information, and process guidelines. Maintains appropriate documentation and records for HR-related cases in the HR Help Desk. Support the continuing transformation of HR via HR process implementation and the continuous technological improvements in Workday

Develop, deploy and execute solutions to complex problems that require ingenuity and innovation

Provides effective application and interpretation of company policies and procedures

Ensure consistent, equal, and fair treatment of all employees

Prepare reports by collecting, analyzing, and summarizing data

All other duties as requested .

Education

• Bachelor's Degree (Preferred)

Certification/Licensure

• n/a

Experience

• 3 years of HR experience.
• Excel and power point presentation skills.

Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.