Operations Associate

About Us

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

Performance Team handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money

JOB SUMMARY: 

The operations Associate is responsible for assisting the manager with daily planning and monitoring the overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations. 

Essential Functions: 

• Coordinate and process all return shipments on a daily basis 

• Customer service

• Dispatching experience

• Review and work daily return report and POD on dock report 

• Organize return area as such that every shipment can be identified 

• Prioritize shipments for loading in order to maximize trailer capacity 

• Coordinate trailer drops and recoveries with Pilot Hub Operations 

• Liaise with relevant corporate personnel at all levels 

• Help with customer service issues as they arise 

• Other duties as requested 

 

SKILLS/COMPETENCIES: 

• Detail Oriented 

• Excellent computer and communication skills 

• Able to multitask