Provider Contract Analyst

Company :

Highmark Inc.

Job Description : 

JOB SUMMARY

This job manages contracts including negotiations, contract development, contract renewal, and financial reimbursement.  Acts as the intermediary between the organization and outside entity.  Responds to contractual and payment issues both internally and externally.  Ensures compliance with contractual terms.

ESSENTIAL RESPONSIBILITIES

• Monitor activities by tracking the specific terms of each contract and maintaining some mechanism for monitoring and documenting compliance with those terms. Perform special studies/audits, coordinating office site visits and medical records reviews, ensuring resolution of member/provider complaints in timely manner.
• Prepare periodic reports that summarize compliance with key responsibilities outlined in the agreement for both internal and external audiences. Conduct, collect and analyze data from claim and/or medical record reviews to continually improve the care and service to members and coordinate with the financial recovery areas to retract erroneous or inappropriate payments.
• Manage contracts including negotiations, contract development, contract renewal, and financial reimbursement.
• Act as the intermediary between the organization and outside entity to ensure all responsibilities as outlined in the contract are fulfilled.  Serve as an advocate for managing expectations to achieve positive outcomes. Participate in educational and training sessions for provider billing staff to ensure understanding of and compliance with proper guidelines.
• Provide control and processing support for final provider settlements and initiating, documenting, processing, and establishing collection protocols for provider settlements.
• Work with sales and customer service to respond to questions/inquiries from customers/members related to appropriateness of services billed by providers.  Consult with Medical Director on questions/issues related to medical necessity and appropriateness of services.
• Other duties as assigned or requested.

EDUCATION

Required

• Associates Degree in Business, Finance, Information Management, Healthcare Administration or Health related discipline

Substitutions

• None

Preferred​

• Bachelor's Degree in Business, Finance, Information Management, Healthcare Administration or Health related discipline

EXPERIENCE

Required

• None

Preferred

• 5 years in Healthcare administration/delivery/finance or a related field

LICENSES OR CERTIFICATIONS

Required

• None

Preferred

• Certified Public Accountant (CPA)

SKILLS

• Preferred working knowledge of third party payment concepts, and a solid understanding of health care finance and regional market environment
• Extensive experience with commonly used computer business applications to include but not limited to: Microsoft Word, Excel and PowerPoint
• Experience with medical terminology and coding
• Strong interpersonal organizational and analytical skills and the ability to perform under pressure within rigid time constraints, without the loss of efficiency, quality and professionalism as demonstrated by previous positions held
• Willingness and agreement to continue educational course work in direct relation to the position and travel for additional training or business purposes as necessary
• Demonstrated ability to analyze situations and data to identify issues, determine points of relevance and proper course of actions
• Superior communication (written and oral), negotiations, teamwork, and organizational skills as demonstrated through previous performance, testing and/or academic background
• Ability to identify, establish and meet goals and objectives

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes