Inside Sales Representative - Residential

Job Details

Division: CHI Overhead Doors

Location: Arthur, IL, United States  

Other Available Locations: N/A

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

 

 

Basic Job Functions:

We are looking for a highly motivated and enthusiastic inside Sales Representative to join our team. The Inside Sales Representative plays a critical role in supporting customers by providing accurate quotes, processing orders, answering product and logistics questions, and delivering a high level of service throughout the sales cycle. This role combines sales support, technical product knowledge, and light engineering calculations related to garage door applications. The ideal candidate is detail-oriented, customer-focused, and comfortable working with technical products in a fast-paced environment.

 

Job Responsibilities:

 

Sales Support & Quoting

• Prepare accurate and timely quotes based on customer requirements, specifications, and application needs
• Assist customers with product selection and configuration for garage door systems
• Follow up on quotes to support conversion and customer satisfaction

Order Processing

• Enter and manage customer orders accurately in the ERP/order management system
• Verify pricing, lead times, product specifications, and shipping details
• Coordinate with internal teams to ensure orders are processed correctly and on time

Product & Technical Support

• Answer customer questions related to products, applications, and compatibility
• Perform light engineering tasks such as sizing, load calculations, and basic application reviews for garage door systems
• Review drawings, measurements, and specifications to ensure proper product selection

Logistics & Customer Service

• Respond to customer inquiries regarding order status, lead times, shipping, and delivery
• Resolve order issues, discrepancies, or changes in a timely and professional manner
• Serve as a primary point of contact for customers throughout the order lifecycle

Internal Collaboration

• Work closely with outside sales, engineering, production, and logistics teams
• Communicate customer requirements clearly to internal stakeholders
• Contribute to continuous improvement of sales and customer service processes

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Compensation Data

Total Starting Pay: $24.03-$30.76/hour + Annual ROA bonus

 

ROA Bonus

ROA Bonus percentage is variable, determinate upon company performance each year, up to 33% of annual salary. 

 

Profit-Sharing

10% of Nucor’s pre-tax earnings are contributed to the Profit Sharing Plan annually and distributed to all eligible teammates. A large portion is deposited into your profit-sharing account, and a smaller portion is distributed in cash. Current 6-year average = 19.88% of your eligible earnings. Eligible earnings include regular pay, overtime, and bonus.

Benefits

C.H.I. Overhead Doors, a Nucor company, is proud to offer industry-leading benefits to its teammates. Visit nucor.com/benefits to learn more. These benefits include, but are not limited to:

 

• Annual