Director of Advancement Services

Position Classification:

Regular, full-time, salaried, exempt and benefit-eligible staff position. For more benefit information visit Why Work at UCO?

Position Overview:

Reporting to and receiving administrative direction from the Assistant Vice President for Advancement and Donor Relations, the Director of Advancement Services plays a key role in supporting all areas of the Office of Advancement, including major gifts, annual fund, grants, alumni relations, and corporate and foundation relations.

The Director of Advancement Services leads the Advancement Services Team and provides critical administrative and operational support for the UCO Office for Advancement, overseeing data management, gift processing, reporting and report requests, prospect research and development, and database maintenance and management.  This leadership role supports the Advancement Office’s overall goal of development and data intelligence to boost our fundraising efforts and acts as an internal strategy consultant on fundraising operations.

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Job Duties:

• Serves as the data management supervisor for Blackbaud Raiser’s Edge NXT software and as interface between Development staff and utilization of Raiser’s Edge NXT for purposes of tracking prospects.  Develops and implements strategies for tracking major gift fundraising work the database, in collaboration with fundraising teams.  Provides necessary training and support documentation to Advancement staff.

• Oversees the daily operations of Advancement Services and effectively leads a team of direct reports, ensuring a cohesive and collaborative team capable of achieving identified goals and objectives. Implements management techniques to promote a positive office environment that fosters employee job satisfaction and high morale. Establishes performance expectations and monitors individual and team performance, providing support where needed.

• Manages list requests and assists Advancement staff with list requests they are submitting.  Creates queries in the database and develops and produces lists, reports, proposals, fact sheets, and presentations for Development staff, both from the database and from other print, electronic and online resources as needed.

• Responsible for directing the maintenance and operation of the Advancement database, including managing database security, documenting existing and creating new processes, and making recommendations to improve operational effectiveness while always maintaining the Donor Bill of Rights and Donor Confidentiality.

• Conceptualizes and implements methodology for identifying new prospects, appropriate to the University's mission, programs and campaigns, to be researched and rated (including individuals and corporations) and provide prospect pipelines for Major and Planned Gifts and Corporate and Foundation Relations. Develops new research strategies and procedures in response to new software and evolving information resources and makes recommendations.

• Responsible for developing and leading execution of the operations strategy including fundraising database usage and policy, vendor acquisition for prospect development services, communication with partners in finance regarding fundraising revenue and expenses (in partnership with other senior leaders & their teams).

• Partners with marketing team members to coordinate their data needs.

• Collaborates with Leadership Team on the fundraising process through internet, web, social networks, direct