Epic Consulting Director

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RSM US LLP is seeking an Epic Consulting Leader to join our Healthcare Technology Consulting Services team. This will be a Director level role at RSM and will operate with a national purview with responsibilities for delivery, sales, growth, and practice development for the Epic practice. They will have a primary objective to build and grow the practice around Epic related services.

The Epic Consulting Director will utilize their technical expertise in the Healthcare IT industry focused on Epic  implementations, advisory, leadership skills, and service mindset. This will include the creation of a market focused strategy and execution of pro-active sales activities. The Epic Consulting Director will support the delivery of consulting services, and growth of net new business and new pipeline around Epic Services and other ancillary areas. This role requires a deep understanding of market and competition to develop appropriate winning sales strategies and apply the sales and solution expertise.  The successful candidate will have experience delivering technology driven EHR implementations, optimization techniques and success overseeing outsourced and co-sourced to Hospitals and Health System clients.

Key qualifications include 8+ years of experience delivering Epic consulting and/or implementation services.

**This position can be based remotely near any major RSM office

As an Epic Healthcare Consulting Director, you will need to:

• Draw upon your demonstrated technical and industry knowledge to become a trusted advisor to our clients

• Manage multiple client projects simultaneously, while providing leadership on proposal opportunities and ongoing internal initiatives

• Recruit and retain a talented Epic consulting team

• Establish a network of internal and external relationships that lead to a sustained book of business and market related growth strategy

• Oversee a healthcare IT book of business focused on Epic EHR implementations, optimization, advisory services, change management, and engagement risk of all client related work within the portfolio

• Design and deliver innovative service offerings

• Have a sales and growth focus in developing and cultivating leads and closing deals with clients on optimization and implementation support projects.

• Facilitate pipeline growth activities/meetings and leverage internal and external resources with a focus on growth and client acquisition

• Help build an Epic practice that is focused on supporting clients that are implementing the solution or looking for ways to optimize it

• Lead the sales and proposal process for Epic opportunities

• Collaborate with colleagues, sales and marketing to identify and pursue new business opportunities to expanding the service line’s market presence and revenue streams

• Cultivate strong relationships with market leaders, and potential clients, understanding their needs and ensuring our firm meets and exceeds expectations

• Effectively manage, motivate, and mentor multidisciplinary teams to work as a cohesive, client-centric unit in delivering high-quality solutions to sophisticated clients

• Leverage your existing network and personal brand in the marketplace to drive growth for RSM, which includes identifying and securing new opportunities

• Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members

Professional Qualifications:

• A bachelor’s or master’s degree in business, computer science, informatics, public health, or related healthcare discipline.

• A minimum of 12+ years of healthcare executive experience

• A minimum of 8+ years of relevant professional experience focused in the Epic implementation and optimization lifecycle

• Previous experience working in consulting

• Strong business acumen – including significant experience with EHR management within the healthcare IT industry

• Knowledge and experience with hospital and clinic workflows