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Technology Trainer Epic
Children's National HospitalWashington, United Statesfull_timeVerifiedPosted 26 Nov 2025
š° $78,707/yr
About the role
Technology Trainer Epic25000376
Join us in making a lasting impact and help our patients Grow Up Stronger.Ā
Bachelor's Degree Undergraduate degree in health care, education, information technology, health care administration, or a related field is advantageous. (Required)
Minimum Work Experience
3 years Minimum of three years of clinical, operational, revenue cycle, technical, and/or training experience with health information technology, including electronic health records and other clinical or practice management applications. Experience with the Epic EHR is advantageous. (Required)
1 year One year of experience in staff onboarding, adult education, curriculum development, instructional design, and/or training delivery, preferably in a health care setting. (Required)
Required Skills/Knowledge
Communication: Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences through various channels, including static and dynamic pre-recorded and live content delivery, prioritizing user experience.
Interpersonal: Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units.
Project Management: Strong project management skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR).
Education: Knowledgeable in instructional design methodologies and adult learning principles. Proficient in using e-learning authoring tools, learning management systems (LMS), and virtual training platforms. Demonstrated experience enabling end user competency, confidence, continuous learning, and system mastery.
Technical: Strong expertise in health information technology, including electronic health records and related systems. Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes.
Committed: Unwavering dedication to the vision for enterprise technology training in service of our mission and core values.
Collaborative: Strong team player with a collaborative approach to problem-solving and leadership.
Innovative: Ability to think creatively and develop forward-thinking training solutions and models.
Adaptable: Flexible and able to navigate complex and rapidly changing priorities and environments.
Empathetic: Understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success.
Required Licenses and Certifications
This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire. 180 Days (Required)
Functional Accountabilities
Training Program Delivery
Description
Ā The Epic Technology Trainer partners with clinical, operational, revenue cycle, and information services (IS) stakeholders to deliver an enterprise technology training program. This role, reporting to the Manager of Technology Training and Adoption, will have the opportunity to be part of an Epic-certified training team who will ensure all Children's National staff are well-prepared and proficient in using our new Epic electronic health record and related applications. You will help implement a continuous learning model to advance user adoption and system mastery. Your knowledge of health care workflows and information technology will empower our staff to leverage technology with competence and confidence, improving patient safety, care delivery, business processes, and the overall experience for patients, families, and colleagues every day.Join us in making a lasting impact and help our patients Grow Up Stronger.Ā
Qualifications
Ā Minimum EducationBachelor's Degree Undergraduate degree in health care, education, information technology, health care administration, or a related field is advantageous. (Required)
Minimum Work Experience
3 years Minimum of three years of clinical, operational, revenue cycle, technical, and/or training experience with health information technology, including electronic health records and other clinical or practice management applications. Experience with the Epic EHR is advantageous. (Required)
1 year One year of experience in staff onboarding, adult education, curriculum development, instructional design, and/or training delivery, preferably in a health care setting. (Required)
Required Skills/Knowledge
Communication: Excellent presentation and communication skills, adept at conveying complex technical concepts to non-technical audiences through various channels, including static and dynamic pre-recorded and live content delivery, prioritizing user experience.
Interpersonal: Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units.
Project Management: Strong project management skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR).
Education: Knowledgeable in instructional design methodologies and adult learning principles. Proficient in using e-learning authoring tools, learning management systems (LMS), and virtual training platforms. Demonstrated experience enabling end user competency, confidence, continuous learning, and system mastery.
Technical: Strong expertise in health information technology, including electronic health records and related systems. Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes.
Committed: Unwavering dedication to the vision for enterprise technology training in service of our mission and core values.
Collaborative: Strong team player with a collaborative approach to problem-solving and leadership.
Innovative: Ability to think creatively and develop forward-thinking training solutions and models.
Adaptable: Flexible and able to navigate complex and rapidly changing priorities and environments.
Empathetic: Understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success.
Required Licenses and Certifications
This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire. 180 Days (Required)
Functional Accountabilities
Training Program Delivery
- Deliver training curriculum tailored to specific user groups across departments.
- Ensure training materials are accurate, up-to-date, and aligned with best practices.
- Promote standard work, high reliability practices,
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