Creative Account Director

About the Role: The Account Director is a vital part of the Creative Team. This person has an intimate understanding of full funnel advertising workings, a heart for people, a love of financial management, and an eye for opportunity. Your main charge is to build a scalable Account Management department, that services our Client business needs to the highest quality, while ensuring team growth and development, against the WITHIN Creative Department Vision.

Responsibilities include but are not limited to;

• Advanced communication + presentation skills, ability to communicate clearly
• Excellent capabilities to execute upsell and cross-sell strategies to unlock business opportunities
• Player-coach skillset to manage your team positively and efficiently, provide support, motivate and challenge the team to create smart and inventive creative work.
• Provide challenging assignments and ongoing constructive feedback to direct reports
• Establish + track clear KPIs for each team member
• Excellent goal setting skills, Sets a clear and strategically led growth plan for the Account Department
• Strong decision maker, business oriented and ROI oriented
• Able to apply actionable tactics to achieve high level objectives
• Strong financial acumen to balance client portfolios, scopes, and team allocations
• Knows how to distribute the right Team talent to task to get the highest value output
• Reconciles each month invoicing for Clients to ensure payments and billing are above board
• Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, and determine effective + strategic pitch winning deliverables (RFP or pitch deck)
• Support sales team to unlock key opportunities for new and existing Clients by leading Creative Pitch approach; i.e. is a deck is needed to to be crafted to suit a new clients particular need, you lead this charge and bring in who you need, when you need
• In conjunction with Head of Accounts, reviews the Creative Department P2R, to inform staffing, scoping, and overall services to client

Requirements

• 7+ years in an agency or related environment (marketing, brand team, etc)
• Experience in full 360 integrated creative work, including but not limited to digital, social, TV, OOH, and media campaigns
• Advanced communication + presentation skills, ability to communicate clearly & effectively
• Experience in effective account housekeeping
• Strong financial acumen to balance client portfolios, scopes, and team allocations
• Passionate interest in growing clients’ businesses as a trusted business partner
• High creative output standards, with an expectation that the full team will be passionate, focused, and committed to creating work that is best-in-class and effective

Benefits

About Us:

We are Performance Branding experts, working with scalable and enterprise brands including Nike, The North Face, Vans, and Proximo Spirits. We leverage digital channels and creative to grow our clients. Data drives our decision making and enables us to operate like trusted business partners. WITHIN works with brands to collapse the funnel between performance and brand marketing unifying objectives, targets, strategy, and implementation. Partnered with a brand’s value proposition, our integrated media and personalized content solutions prioritize profits and growth over channel optimization, taking a holistic approach to marketing programs, and training our people across every channel. We use the best technology available along with proprietary tools delivering the best performance for our clients.

Everyone at WITHIN wants to grow and be challenged. It’s a collaborative place made up of small, closely knit and versatile teams that are fast and adaptive to solve problems and build systems. We support remote work, and provide a physically distanced office space for those who need it.

We offer a competitive salary and benefits based on ability level including:

• Base salary DOE ($60,000-$200,000)
• Unlimited vacation policy
• Monthly Phone Stipend
• Comprehensive Medical, Dental, and Vision insurance options
• Dog friendly office
• Hybrid work opportunity