VP of Data & Analytics Products

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position  

Teladoc Health is the global leader in virtual healthcare, providing innovative solutions that enable individuals to access high-quality medical care and support remotely. Our mission is to improve the health and well-being of people everywhere by transforming the healthcare experience. 

We are seeking a strategic and visionary Vice President of Data & Analytics Products to lead a critical area of our analytics product portfolio and enterprise analytics practice. In this role, you will drive the design, development, and delivery of a next-generation Healthcare Customer Data Platform (CDP) that powers personalized patient and member experiences. You will champion the use of data, advanced analytics, machine learning (ML), and artificial intelligence (AI) to accelerate marketing automation, inform product strategy, and drive deeper engagement, improved clinical outcomes, and measurable business impact. 

Essential Duties and Responsibilities 

• Provide strategic leadership in the design, implementation, and operationalization of a Healthcare Customer Data Platform (CDP) that unifies patient and member data, enables advanced segmentation, and powers personalized engagement across digital and clinical touchpoints. 

• Oversee the development and deployment of advanced analytics, machine learning models, and AI-driven solutions that enhance patient/member engagement, improve health outcomes, and drive operational efficiency across Teladoc’s suite of services. 

• Partner cross-functionally with Product, Marketing, and other key stakeholders to translate business needs into data-driven strategies that fuel product innovation, elevate marketing effectiveness, and optimize member experiences. 

• Lead initiatives in marketing automation, applying advanced analytics and AI/ML to optimize campaign performance, personalize customer journeys, and enhance lifecycle management—delivering measurable gains in engagement, retention, and satisfaction. 

• Define and execute the analytics product roadmap, aligning with strategic priorities and ensuring seamless integration with Teladoc’s broader data and technology ecosystems. 

• Foster a data-driven culture, working closely with executive leadership and cross-functional teams to embed analytics and AI/ML insights into enterprise-wide decision-making. 

• Lead, develop, and mentor a high-performing team of data engineers, data scientists, analytics professionals, and ML/AI engineers—driving a culture of innovation, professional growth, and continuous improvement. 

• Establish and uphold best practices in data and AI governance, data quality, privacy, and compliance in collaboration with Data Engineering, Legal, IT, and Compliance teams—ensuring adherence to regulatory standards such as HIPAA and GDPR. 

• Measure, optimize, and communicate the impact of analytics initiatives, CDP performance, and AI-driven applications—continually refining strategy to maximize business value and outcomes. 

• Serve as an analytics evangelist, championing the adoption of data-driven practices, AI/ML solutions, and CDP capabilities across the organization to accelerate innovation and transformation. 

Supervisory Responsibilities 

Yes 

Qualifications Expected