Account Manager – Digital Advertising

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:  

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.  

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.  

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!   

About the Account Manager – Digital Advertising 

Our organization is seeking a strategic Account Manager to drive results within our specialized growth division. This team focuses on revitalizing revenue by reconnecting with and recovering dormant Small-to-Midsize Business (SMB) partnerships. In this role, you will investigate previous churn drivers, resolve service friction, and align current client goals with sophisticated platform solutions to hit aggressive performance milestones. 

Location: Ogden, UT 

What Will You Do? 

• Dedicate efforts toward re-energizing a curated list of lapsed SMB clients, ensuring consistent achievement of reactivation and revenue benchmarks. 

• Formulate and deploy comprehensive engagement plans to touch 100% of your assigned book through multi-channel communication, including cold calling, personalized emailing, and virtual presentations. 

• Pinpoint past obstacles to investment and use deep product knowledge to brief former partners on recent platform enhancements and new service offerings. 

• Utilize internal analytics and lead-scoring tools to rank dormant accounts based on their likelihood to re-engage and scale. 

• Function as a subject matter expert in digital landscapes, converting a client's stalled marketing goals into high-impact, actionable campaign strategies. 

• Maintain precise CRM records and forecasting data, with a specific emphasis on documenting the transition of accounts from inactive to active status. 

• Consistently reach or surpass quarterly requirements regarding account penetration, engagement quality, and financial targets. 

• Proactively navigate challenges and embrace shifting responsibilities as this high-growth business motion continues to mature. 

What Will You Need to Succeed? 

• 3+ years of experience in business development, account management, or high-velocity sales environments. 

• Demonstrated success in managing high-volume outbound activity and the persistence required to find success with unresponsive or cold accounts. 

• Exceptional verbal and written skills with the ability