Sr IT Business Analyst - Global Logistics & Warehouse Technology

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

At Mattel, we create innovative products and experiences that inspire fans worldwide—and our global supply chain is how we deliver that magic at scale.

We are looking for a Sr Business Analyst / IT Product Owner to drive transformation across our global logistics, transportation, and warehouse management ecosystem. This role sits at the intersection of technology and operations, owning critical initiatives such as Transportation Management System (TMS) modernization, end-to-end logistics visibility, and warehouse execution optimization.

You will work hands-on with distribution centers while partnering with supply chain teams to deliver scalable, high-impact technology solutions.

What Your Impact Will Be: 

Product Ownership & Strategy

• Act as Product Owner for logistics and warehouse technology initiatives
• Define product vision, roadmap, and priorities aligned with global supply chain strategy
• Partner with business stakeholders to translate operational challenges into scalable product solutions
• Own backlog management, sprint planning, and delivery outcomes

Transportation Management & Execution

• Lead TMS replacement, modernization, and optimization programs, design, and global rollout
• Define requirements for future-state transportation capabilities:
• Routing optimization and load planning
• Carrier integration and onboarding
• Track & trace / real-time transportation visibility
• Freight audit, payment, and settlement

Collaborate with freight, customs, and logistics operations teams to streamline transportation execution. Also closely work with implementation partners and internal tech  teams to complete project in time.

Warehouse & Fulfillment Optimization

• Partner with DC teams to improve:
  • Picking, packing, shipping, and returns
  • DTC and B2B fulfillment flows
  • Value-added services (VAS) and reverse logistics
• Identify automation and efficiency opportunities (RF, robotics, AMRs, etc.)
• Define requirements work closely with architects and delivery teams. Act as single point of contact for IT team.

Systems & Integration

• Own functional design across systems including:
  • WMS (Blue Yonder / BYWMS)
  • TMS platforms, InforNexus, E2Open or similar
  • ERP, DOM, Salesforce, AS400/iSeries
• Collaborate with engineering and middleware teams on:
  • API integrations
  • Data flows and system interactions
  • Legacy system modernization

Delivery & Execution

• Gather and define requirements (user stories, BRDs, acceptance criteria)
• Drive SIT/UAT testing, defect triage, and release readiness
• Ensure high-quality delivery aligned with business outcomes
• Support global rollouts and post-go-live stabilization

Operations & Continuous Improvement

• Act as a bridge between warehouse operations and IT
• Support production issues, root cause analysis, and performance improvements
• Leverage data and reporting to drive decision-making and visibility
• Continuously identify and implement process improvements

Qualifications

What We’re Looking For:

• 12+ years in Business Analysis / Product Ownership in supply chain, logistics, or warehouse systems
• Strong domain expertise in:
  • Warehouse operations
  • Transportation & logistics execution
• Proven experience with:
  • TMS implementation or replacement programs (InforNexus and 3PLs)
  • WMS platforms (preferably Blue Yonder)
  • Complex system integrations (ERP, legacy, APIs)
• Experience working in Agile/Scrum environments (JIRA, Confluence)

Technical & Functional Skills

• Strong understanding of:
  • DT