Sales Engineer

Company Overview: At Osaro, we leverage advanced AI-driven robotics to revolutionize logistics and warehousing automation. Our cutting-edge software solutions empower robots to perform complex tasks such as mixed-case depalletization, bin picking, automated bagging, and kitting operations. By utilizing sophisticated AI models trained on extensive real-world data, we help our clients achieve unprecedented efficiency and reliability in their logistics operations.
Role Overview: We’re seeking an entrepreneurial-minded Sales Engineer to join our rapidly growing team. In this role, you’ll be critical in evaluating potential business opportunities, ensuring technological alignment, and driving growth within key accounts. This remote position requires up to 50% travel for customer meetings, industry trade shows, and occasional visits to our headquarters in San Francisco. This role reports directly to the Director of Sales Engineering.

What You'll be Doing

• Evaluate customer-defined opportunities to assess compatibility with Osaro’s technology and product roadmap.
• Perform technical presentations, site assessments, and high-level system designs.
• Develop detailed ROI analyses, system cost estimates, and compelling business proposals.
• Execute system-level simulations using Visual Components software.
• Collaborate cross-functionally with sales, engineering, and executive leadership, clearly articulating technical findings and strategic recommendations.
• Support principal accounts and strategic opportunities by serving as the technical lead throughout discovery, solution development, and proposal phases.

Experience and Skills You'll Need

• Bachelor's or Master's degree in Engineering or related technical discipline preferred; equivalent professional experience will be considered.
• Minimum 5 years of experience in logistics automation or robotics, either in engineering or technical sales roles.
• Proven experience with system-level design and simulation, ideally using Visual Components.
• Solid understanding of material handling concepts and system integration.
• Exceptional customer-facing skills: Ability to swiftly identify customer pain points, ask insightful questions, and understand the root of logistical and technical challenges.
• Strong technical translation skills: Effectively summarize key technical insights, eliminating unnecessary complexity, to communicate clearly across varied internal teams and stakeholders.
• Adaptive communication style: Ability to navigate and influence diverse environments, comfortably interacting with technical teams, sales professionals, and executive leadership.
• Resilient and receptive: Possess the confidence and humility to handle constructive feedback and use it to drive successful outcomes and closed-won opportunities.

OSARO designs and deploys robotics automation solutions in the materials handling industry using software-defined robotics. OSARO automation systems bring together advanced machine learning for object recognition with powerful control software that adapts to customer data and environments. The company’s robotic piece-picking solution is optimized for grocery, cosmetic, and e-commerce markets, where key challenges include high SKU inventories, complex packaging, and fragile items requiring delicate handling. OSARO Solutions have been validated by the world’s leading retailers, system integrators, and third-party logistic companies.
Some of Silicon Valley’s leading investors, including Peter Thiel, Jerry Yang and Scott Banister have backed OSARO. Our mission is to make robots smarter for a smarter supply chain, and our vision is to build the future of automation. The challenge of building brains for robots on an industrial scale is matched only by our excitement and drive to see the results of our efforts operating in and interacting in real warehouses, factories & fulfillment centers. We implement state-of-the-art techniques but constantly strive to build the simplest possible solution. OSARO is technique agnostic and always focused on the goal. We regularly review academic literature and techniques, while steering clear of hype. We’re focused on delighting our customers with systems that work like magic.
Culture and Work Environment: As a dynamic startup, OSARO demands versatility, initiative, and resourcefulness. Our Sales Engineers wear many hats—comfortably shifting between mechanical design considerations, programming insights, ROI calculation, proposal creation, and system-level costing. We foster a collaborative yet autonomous environment that encourages growth, accountability, and continuous learning.
Reporting Structure: This position reports directly to the Principal Sales Enginee