HCM Senior Consultant, Professional Services

Description

Provides functional expertise, guidance, presentation, and instructions to customers on SuccessFactors Employee Central products and processes. Leads and ensures the successful implementation of SuccessFactors products. Functions as a key resource for customers and leads implementation teams.

Essential Functions

• Functions as an individual contributor leading and guiding the product implementation team to deliver successful implementation of SuccessFactors Employee Central products and processes. 
• Gathers and analyzes the clients’ business requirements and objectives to ensure the solution meets the customers objectives.
• Lead and advice on business process improvement on SAP SuccessFactors Employee Central implementations
• Ensure the product implementation team delivers the Employee Central module on time, within budget and to the high-quality standards expected by Rizing, which meets the customers’ specifications and best practices.
• Deliver workshops and meetings.
• Troubleshoots and provides resolution of system issues or defects, as assigned.
• Completes internal tasks as assigned.
• Coach junior consultants on projects. 
• Prepares status updates, forecasting and tracking time to ensure timely system implementation.
• Completes continuing education activities to attain and maintain professional certifications.
• Performs other duties as assigned.

Required Qualifications

• Certification in SuccessFactors Employee Central module. (Professional Certification in Employee Central Preferred)
• This role requires business proficiency in French and English (both spoken and written)
• Strong experience in leading a team for the EC implementation project.
• Good interpersonal and organizational skills with the ability to communicate effectively with both technical and non-technical resources.
• SAP ECC HCM consulting experience
• Minimum 5 years of experience with detailed knowledge of business processes, technical documentation, and Employee Central (include Time Management and Global Benefits) implementation.
• At least 3 full implementation experiences on SuccessFactors Employee Central Module.
• Prior experience in functional or technical consulting role.

   

Knowledge, Skills, and Abilities (KSAs)

• Advance knowledge of SuccessFactors product.
• Skilled in technology coupled with business acumen to complement system consulting.
• Advanced proficiency in Microsoft Office Suite products.
• Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
• Ability to attentively listen and effectively communicate with clients to build relationships.
• Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
• Ability to build personal relationships with clients and peers while inspiring and motivating others.
• Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined in the Statement of Work.
• Ability to create and deliver presentations.
• Ability to manage time and multiple projects with a high degree of attention to detail.
• Ability to work in teams and independently.
• Strong organizational, planning and management skills.
• Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
• Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.

Work Environment and Special Consideration

• Works in a professional and/or remote office environment. 

• Will be required to travel to client locations. 

• Routinely uses standard office equipment such as computers, phones and copiers. 

Competencies

ExcellenceRespectCollaborationIntegrityCourage