Partner Success Lead

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Global Partner Organization is passionate about developing partnerships that accelerate innovation and growth with Industry differentiation, expanded reach and customer success. This is an outstanding opportunity to be part of the team that is driving a rapid and global change of paradigm, to embrace a modern ecosystem and implement a unified and global partner strategy with local flavor, with cross-functional engagement in programs, systems, processes and people.

About the Role

About the Role

The Global Partners Organization (GPO) is hiring a Partner Success Lead to join our dynamic team. You will play a crucial role in empowering successful deployment outcomes with our services partner ecosystem.  The Partner Success Lead will be an authority with the Workday Deployment Methodology and serve as a guide and subject matter authority to our new partners.  The Partner Success Lead will partner closely with the Partner Management and our Customer Experience organizations with high risk projects that need extra care or assistance.  You will support executive level expectations by providing suggestions to management based on key trends and themes for issues experienced in our partner ecosystem to strategically address them. 

• Serve as a guide and subject matter authority on delivery methodology to new partners.

• Ensure partners are aligned with required components of scorecard maintenance, audit reporting, and deployment methodology.

• Work closely with the partner, Partner Manager and CX on high risk project escalations including assessing partner concern issues, recommending and driving remediation steps, preparing executive communications, and collaborating with GPO and CX team members to enable successful outcomes.

• Develop processes/standards for partner primed deployment critical issues.

• Develop and deliver partner assistance offerings to enable successful deployments and services practices.

• Serve as deployment subject matter authority to services partner transformation.

• At times, participate in new partner sales cycles to assist partner in gathering requirements, formulating delivery approach, and developing a proposal/SOW.

About You

Partner Success Manager-Basic Qualifications:

• demonstrated ability of project management with HCM, Payroll, Financial or similar implementations within medium enterprise, large enterprise or Fortune 500 customers.

• 1+ years experience working with services deployment partners.

Partner Advisor FINS- Basic Qualifications

• demonstrated ability as a consultant, implementing Financial, and/or Expense Management ERP solutions such as SAP, Oracle, PeopleSoft, NetSuite, Lawson or similar.
• 2+ years of Workday experience in at least one of the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Procurement, Asset Management, Projects, Expense Management, Financial Reporting, or Budgeting. 

Partner Advisor HCM- Basic Qualifications

• 5 + years proven track record as a consultant implementing HCM solutions
• 2+ years of experience with functional Workday expertise in one of the following areas: HCM, Benefits, Compensation, Performance, Recruiting, or Talent

Other Qualifications:

• Highly professional and consultative style of working, strong individual contributor

• Experience within large, sophisticated and highly matrixed organizations

• Validated teammate, self-motivated with the ability to work collaboratively with and through others

• Ability to build credibility and trust to drive engagement and results.

• Leverage Services, enableme