Manager, Workforce AI

QUALIFICATIONS

• 3+ years of experience in a technology management, platform operations, IT leadership, or related role
• Demonstrated people management experience with direct reports; proven ability to coach, develop, and retain talent
• In depth understanding and passion for excellence in the WWT Core Values.
• Strong program management skills with experience driving cross-functional initiatives from strategy through execution
• Excellent communication and presentation skills — written, verbal, and visual — for both technical and non-technical audiences including senior executives
• Ability to think creatively and bring innovative ideas to complex, ambiguous problems
• Familiarity with AI platforms and tools (e.g., Microsoft Copilot, Claude, Glean, ChatGPT, Google Gemini, or similar)
• Understanding of data privacy, security, and AI governance principles
• Self-motivated with the ability to work independently with minimal supervision
• Demonstrated ability to manage multiple priorities in a fast-paced, evolving environment
• Applicants must be authorized to work in the United States. We are unable to provide sponsorship for this position.

Preferred

• Experience as a program manager for enterprise-wide adoption, change management, or enablement programs
• Hands-on experience administering enterprise AI platforms (Copilot, Glean, Claude, or similar)
• Experience building and managing community or champion networks across a large organization
• Experience with adoption analytics, usage reporting, and data-driven decision making
• Familiarity with AI governance frameworks and responsible AI principles
• Bachelor’s degree, preferably in Computer Science, Management Information Systems, Business, or a related field; a combination of education, training, and experience may be considered in lieu of a degree

COMPENSATION & BENEFITS

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $126,800 to $158,500 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com. 

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WHY WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creati