Proposal Support Analyst - Government & Education Team

Role Summary

Prepare and manage non-complex medical Requests for Proposals (RFPs) for small to medium size prospective Healthcare clients who are out to bid. Respond to questionnaires by obtaining library responses that clearly portray Cigna's health care strategy/solution, work with content writers to obtain more strategic responses, when appropriate. Responsible for setting timetables, deadlines and communicate sales strategy. Ensure the final product is of high quality, depicts Cigna's value proposition, resonates with our external clients and meets all client specifications.

Critical Role Components

• Manage the proposal process, in conjunction with assigned Presale Analyst, from initial proposal receipt to construction of the final proposal and production of the client binders.
• Review the questionnaire for tone, flow and accuracy. All responses should be current, correct and complete and deadlines are met.
• A strong and growing understanding of the Government Segment, including the sales force structure and dedicated specialized resources. Understand procurement based proposal requirements, drive proposal development to meet customer requirements, partnering matrix partners as required.
• Maintain and demonstrate knowledge of Cigna products, administrative processes and new initiatives as they are introduced to assist Sales and the Proposal teams in the completion RFP’s.
• Set-up and facilitate strategy calls for assigned proposals demonstrating product knowledge and understanding of the government procurement process. Provide a prepared agenda prior to the call; add strategic direction during the call and manage post strategy call notes including customer specific issues.
• Identify and outsource questions requiring exclusive responses in a timely fashion to the appropriate content writer. Responsible for final customer product, ensuring responsiveness to requirements and articulation of Cigna's responses.
• Effectively manage timeline and negotiate delivery dates with Sales, Content Writers, and Matrix Partners and provide alternative solutions to meet their needs.
• Provide timely and consistent communication to sales, Matrix Partners and Content Writers, both written and verbal.
• Respond to client questionnaires by providing unique responses that clearly highlight sales strategy, address the client’s key buying criteria and display Cigna’s competitive advantage in the marketplace.
• Drive for binders to be as complete as possible. Minimize the activities that Matrix Partners (e.g. Sales) are required to handle prior to delivery to client or broker.
• Own and ensure the final proposal binder meets the requirements of the government bid, e.g., Table of Contents, layout, legal requirements, scope of services, terms and conditions, procurement requirements, signature forms, etc. and is ready on the day the case is scheduled to ship.
• Ability to manage two to three proposals simultaneously, effectively managing proposal development and delivery timelines.

Qualifications

• Bachelor's degree or equivalent work experience.
• Strong writing skills, clear and concise written and verbal communication skills and high level organizational ability with project management skills.
• Individual must be able to demonstrate attention to detail, energetic, collaborative, customer-focused, innovative, results-oriented and solution focused.
• Must possess strong computer skills, emphasizing on the Microsoft Office suite of programs is required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 28 - 42 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit