Human Performance Engineer

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

As a member of the Human Factors Research (HFR) team, the Human Performance Engineer (HPE) leads the development of human subjects research that ground recommendations, requirements, claims through evidence generation with future technology innovation.

Collaborates closely with mechanical engineers, system analysts, product managers, clinical engineers, product designers, interaction designers, user researchers, and human factors engineers at all stages of development.

As part of early development project teams, HPE conduct research to gain a deep understanding of human performance capabilities; analyze and characterize usability considerations; conduct concept evaluations to realize the impact of design concepts on user workflow, behavior and performance; translate user needs into usability requirements; and develop new tools to measure UX and inform design.

This role functions in the ambiguous, strategic early stages of product development, so the position requires an ability to change direction quickly, from high-level strategic thinking to detailed requirements and data collection with an appetite for rapid prototyping and minimum viable product mentality, while maintaining high standards for experimental research.

Roles And Responsibilities
 

• Collect, synthesize and present detailed human performance data regarding how users interact with Intuitive products through various research techniques including controlled experimentation, simulations, direct observations, workflow analyses, and persona development.
• Analyze and characterize usability considerations, including physical, cognitive, social and organizational aspects of human factors that influence performance while interacting with Intuitive products.
• Design, execute and report on human performance studies to realize the impact of design concepts on user workflow, behavior and performance. Write and execute study protocols.
• Strong data analytical skills, including processing, inspecting, transforming, modeling, as well as basic descriptive and inferential analysis
• Reporting findings at all organizational levels.
• Draft usability requirements.
• Develop, integrate, and apply novel instrumentation to generate UX metrics and human performance data to inform concept development.
• Reinforce a human centered design approach across the organization.
• Represent the Human Factors function on core teams for large projects.
• Coordinate human factors efforts across projects involving several sub-systems.
• Manage human performance engineering activities within development projects and provide schedules and status to product managers and engineering project managers.
• Lead or support the development of new Human Factors processes including the creation and maintenance of department operating procedures.

Qualifications

Skill/Job Requirements:

• Minimum Education: BS in Human Factors Engineering, Cognitive Psychology, Biomechanical Engineering, Computer Science with human-computer interface (HCI) emphasis, Human Centered Design, or related field. MS or PhD strongly preferred.
• Minimum 6 years relevant Human Factors/Usability/Human Performance Engineering experience in product developme