Head Teller - Naples, FL

Job Title: Head Teller

Primary Location: 2370 Vanderbilt Beach Rd, Naples FL 34109

Employee Status: full-time hourly

Estimated Hours/Week: 38

Remote:  No

% of Travel for the Position: 0%

What You’ll Get: (note varied offerings based on role and hours) 

• Weekly Pay 

• Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision 

• Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) 

• Retirement options like 401 (k) with company match and pension. 

• Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. 

• Tuition reimbursement 

• To see a full list of our benefit offerings – check out this helpful guide!

About this position: 

LMCU is looking for a Head Teller, who is responsible for receiving and processing member transactions including, but not limited to, cash and check processes, deposits, transfers, and loan payments. The Head Teller also mentors Teller team members, assists members with account maintenance and changes, and works with the Branch Manager on vault responsibilities.

What you’ll do: 

• Providing the LMCU's 5 star customer service promise to all members

• Performing financial transactions

• Deposits and withdrawals

• Loan payments

• Money orders

• Transferring funds per member requests

• Branch vault management

• Ensuring teller cash drawers are kept within authorized limits as requested by Branch Manager

• Cash Handling

• Actively cross sell or suggestive sell

• Make qualified referrals

• Train on the new account process

What You’ll Bring:

• Three to five years of similar or related experience, including preparatory experience.

• A high school degree or equivalent

Who We Are: 

We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
 

As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
 

It’s about always doing what’s best and right for our members - it guides everything we do.
 

From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.

Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day.  As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs. 

You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.

Have additional questions about the role?

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