Housing Unit Coordinator

Title: Housing Unit Coordinator

State Role Title: Security Officer IV

Hiring Range: $58,916 - $70,321

Pay Band: 4

Agency: Department of Juvenile Justice

Location: Bon Air JCC

Agency Website: https://www.djj.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

The Housing Unit Coordinator (HUC) plays a pivotal leadership role in overseeing the daily operations, programs, and services within an assigned housing unit at BAJCC. This position ensures that supervision, security, and treatment best practices are effectively implemented to provide residents with a structured, safe, and rehabilitative living environment. The Housing Unit Coordinator supervises and directs assigned unit staff, fostering a culture of teamwork, accountability, and professional development.

Essential Duties (not limited to):
• Unit Supervision & Leadership: Oversee and manage all aspects of the assigned housing unit, ensuring a structured, secure, and supportive environment for both residents and staff.
• Staff Management: Supervise, mentor, and support unit staff. Provide guidance on best practices in resident supervision, crisis management, and rehabilitative engagement.
• Resident Development & Programming: Ensure residents participate in structured programming, educational services, and therapeutic interventions that promote personal growth, accountability, and behavioral change.
• Security & Safety Compliance: Enforce security procedures to maintain order and safety within the unit. Conduct routine inspections, monitor resident behaviors, and ensure staff adherence to facility protocols.
• Crisis Intervention & Conflict Resolution: Act as the first line of response to behavioral incidents, providing immediate intervention, de-escalation, and resolution strategies.
• Treatment & Rehabilitation Coordination: Collaborate with counselors, medical staff, and other treatment professionals to align unit programming with each resident’s Comprehensive Re-Entry Case Plan (CRCP).
• Documentation & Reporting: Maintain detailed and accurate records of resident behavior, incidents, and program participation. Prepare reports and provide insights on unit operations to facility leadership.
• Staff Training & Development: Facilitate ongoing training and mentorship for unit staff, emphasizing effective supervision techniques, trauma-informed care, and rehabilitative strategies.
• Ensures staff receive constructive informal and formal documented feedback in a timely manner to include coaching, training, performance planning; Evaluations are completed within established deadlines and with proper documentation.
• Provides direct supervision to all Juvenile Correctional Specialists assigned to the unit and ensures that the area is adequately and properly staffed by collaborating with the Shift Commander.
• Monitors and directs resident behavior to promote positive interactions and ensure residents are free from abuse, neglect, victimization, and/or violation of his/her rights.
• Intervenes in behavioral crisis situations to ensure safety through the use of de-escalation strategies and techniques.
• Completes and/or monitors completion of all administrative and program documentation (such as time sheets, leave forms, Cardinal, incident reports, logbook entries, various forms, etc.) legibly, completely, timely, and accurately.

Minimum Qualifications

• Experience in juvenile justice, corrections, social services, or a related field.
• Strong leadership, team management, and crisis intervention skills.
• Knowledge of supervision, security, and treatment best practices within a juvenile correctional facility.
• Excellent communication, problem-solving, and organizational abilities.

Additional Considerations

• Must have valid driver’s license by time of employment.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this positio