Principal Relationship Management and Business Development

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

Primarily responsible for managing business development activities. Responsible for building and maintaining a portfolio of key relationships with external account stakeholders to drive business growth. Serves as the relationship manager for one or more partners. Actively manages and escalates risk and customer-impacting complaints or issues within the day-to-day role of management. May have responsibility for a specific geographic territory. Performs market analyses and business development activities to increase network transaction volume, revenue generation and acceptance expansion. Actively manages and escalates risk and customer-impacting issues within the day-to-day role of management.

How You'll Do It

• Support exploration of new partnership opportunities that drive acceptance and volume growth.

• Manage clients to retain and grow existing issuing partners by exploring acceptance and volume growth.

• Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience.         

• Proactively address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, incentives or pricing agreements while ensuring compliance with new processes and business practices.      

• Work with managers to develop territory/prospect plans, engage processor partners to develop prospects and lead generation.                                         

• Drive internal processes including development of communications, account management, approval requests and contract negotiations, compliance and risk management.    

• Works cross functionally to meet business objectives such as new revenue generation, capability deployment, or marketing program development.           

• Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role of management.                                     

• Work closely with Compliance, Legal and Due Diligence to ensure proposals and contracts are effectively and accurately produced.

• Present product and marketing initiatives to network participants to improve Discover's position versus competition. Advise network participants of operational initiatives, new products/services/pricing or marketing program opportunities.                                              

Qualifications Youll Need
The Basics

 

• Bachelors Business Administration and Management, Finance or Marketing

• 6 + years of experience in the Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stakeholders, executive level clients and internal business partners.

• In Lieu of education 8 + years of experience Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stake holders, executive level clients and internal business partners.

• The ability to communicate effectively in Spanish, both verbally and in writing, is crucial for this position.

• Requires deep understanding of the Mexican Payments Eco systems

• Knowledge of local regulations to be able to manage and advise DGN (Discover Global Network) Partners

• Previous experience managing acquirers, issuer, PSP, processors, etc. 

• Previous experience with Marketing and selling DGN value proposition to all levels of the organization

Physical and Cognitive Requirements

The physical requirements described here are representative of those that