Principal UX Designer

Principal UX Designer

Role Summary

Are you a curious, smart, self-driven UX professional who love the challenge of turning complex problems and constraints into elegant solutions that meet a customer’s needs? Come and join us as we drive our AI product infusion across Thomson Reuters. We are looking for a principal designer who leads by doing and loves solving problems at scale. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters. Our customers range from small entrepreneurs to large corporations and government clients across the globe. 

As a Principal UX Designer, you will be responsible for driving and implementing a Pan-Tax and Corporate AI design strategy across our most complex applications and problem spaces by partnering with our design team and product stakeholders. Throughout the product lifecycle you will work collaboratively across design, engineering, product management, documentation, and senior leadership.While delivering bar-raising experiences, you inherently look for ways to make complex experiences feel easy and intuitive, ensuring our customers are empowered to confidently move seamlessly between tasks. You comfortably make — and defend decisions while creating user-centered online experiences in an agile environment. 

About the Role:

In this role as Principal UX Designer, you will:

• Collaborate and work cross-functionally with design, program, and engineering teams from design concept to design solution, setting UX guidelines, and creating assets to ensure bar-raising quality all the way to market.
• Serve as a thought leader in the design of useful, usable, and desirable products in a team environment
• Assist in developing use cases and high-level requirements while defining a UX strategy and creating user-centered designs utilizing customer feedback, market analysis, and usability findings
• Present your solutions to design, product and engineering and leadership, and senior leadership. Synthesize and manage feedback to incorporate changes appropriately, and iterate the vision and design accordingly
• Continually iterate and evolve the way we design and learn from our customers
• Chart a course for yourself in ambiguous situations. Lead strategic thinking across the team and mentor designers
• Work strategically with other executives and team members across the organization.

About You:

You are a fit for the role of Principal UX Designer, If you have:

Basic qualifications:

• 10+ years design experience creating simple solutions for complex challenges
• Experience working across teams to synthesize feedback and input from product management, engineering, and marketing
• Strong portfolio of work that illustrates your process, your level of craft and the results you have driven
• Familiarity with Agile development
• Familiarity with AI and Generative AI
• Confidence in working with strong, passionate, fast-paced team environment
• Strong time-management, multi-tasking and prioritization skills
• Critical thinking and problem-solving skills
• Excellent written and verbal communication skills

Preferred qualifications: 

• Experience designing solutions across a product suite with complex workflows for specialized and sometimes niche customers
• Experience reducing product silos by delivering interconnected solutions
• Experience working collaboratively with a cross functional team to implement designs
• Experience envisioning and delivering solutions for large scope projects filled with complexity that often cross organizational boundaries
• Strong verbal communication and presentation skills that include experience presenting and influencing senior leadership
• Bachelor or Master's degree in design, human-computer interaction (HCI), or equivalent degree
• Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research, and synthesizing analytics)

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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles