Administrative Assistant

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

Please apply today if this opportunity looks like the right fit for you.

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Job Summary
The Administrative Assistant provides support to the Internship & Career Center, a dynamic
department that manages the operations of the college-wide internship program and provides
career advising and resources to all students and alumni. This role interacts with a wide variety
of constituents, both internal (students, faculty, staff, administrators) and external (employers,
parents, etc.).

Key Outcomes
50% of Time: Provides administrative support to the Internship & Career Center
 Processes invoices, orders, and organizes office supplies
 Provides organizational support for department events
 Processes all internship travel stipend requests
 Schedules appointments, meetings, and space requests for the department
 Attends weekly departmental meetings as well as regular internship faculty meetings
30% of Time: Recruits, hires, and manages student employees
 Organizes the posting of student worker positions; initiates interview and hiring
processes
 Provides onboarding of student workers, including training on office processes and
technology
 Oversees students’ work to ensure projects are completed efficiently and effectively
20% of Time: Serves as point of contact for the department
 Provides customer service to a wide variety of constituents, including employers,
parents, students, alumni, faculty, and staff who visit, call, or email the department
 Manages general department email accounts and directs inquiries appropriately
 Perform other duties as assigned

Core Competencies

Reliability able to get the job done, available, and engaged with the job and the

Endicott community

Organization Organizes time and resources well so that work is done efficiently and

on time

Communication
Skills

has clear, effective, and efficient ways of communicating, both orally
and in writing

Adaptability shows a willingness to adopt new ideas and to do things differently
Follow Through takes ownership of projects and sees them through fruition
Customer
Service

anticipates the needs and responds to queries in a timely, competent,
and approachable manner

Initiative/Persona
l Leadership

identifies opportunities for improvement and actively contributes to
solutions

Team Player shows a willingness to collaborate and share information, knowledge,

and experience with team members

Knowledge/Skills/Abilities
 Bachelor’s degree preferred, ideally in a related field such as business administration,
education, or communications.
 Minimum of 2 years of progressively responsible administrative support experience,
preferably in a higher education, career services, or student affairs setting.
 Demonstrated experience in academic program support, event coordination, and project
management.
 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
(Gmail, Google Calendar, Google Drive).
 Familiarity with Workday or other enterprise resource planning (ERP) systems is a plus.
 Excellent interpersonal and communication skills, with the ability to interact professionally
and effectively with students, faculty, staff, employers, and external stakeholders.
 Highly organized, detail-oriented, and proactive, with a positive attitude and the ability to
manage multiple priorities in a fast-paced environment.
Effective Date of Current Version: May 2025