General Clerk - Records

SHERIFF’S OFFICE OF WORCESTER COUNTY

POSITION DESCRIPTION[1]

POSITION: CLERK - GENERAL (M/F)

BARGAINING UNIT: NEPBA 515                                                                     JOB GRADE: 13

Monday - Friday 1:00 PM - 9:00 PM

I. GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:  Performs general office work and supports the operations of the Worcester County Sheriff’s Office.

II. ESSENTIAL FUNCTIONS: [2]

• Types, records and files reports, forms, legal documents, correspondence, etc.;
• Responds to inquiries from employees, families of inmates, attorneys, or other external parties;
• Assists other departments or the general public with problems or requests by providing routine information, while referring all questionable situations to supervisors;
• Maintains departmental records, files, copies, and may process purchase orders;
• May be required to perform clerical functions associated with the facility’s mail;
• May be required to perform functions associated with facility’s records department;
• Performs computer data entry work and compiles statistics;
• Answers the department telephone, takes messages and provides information as appropriate;
• Performs related duties as required.

[1] This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

[2] The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

III. MINIMUM QUALIFICATIONS:

A. Education and Experience:

• High school graduate or equivalent;
• One year experience in an office setting.  Preferably in a position dealing with the public; or
• Any equivalent combination of education and experience.

B. Special Requirements:

• Ability to become certified in cardiopulmonary resuscitation (CPR).
• Massachusetts Class D motor vehicle operator’s license is required.

C. Knowledge, Ability and Skill:

• Working knowledge of office practices and procedures.
• Ability to maintain confidential information.
• Ability to maintain, manage and organize complex records.
• Ability to deal appropriately with employees, government officials, agencies and the general public.
• Ability to pay attention to detail.
• Ability to prioritize tasks and meet deadlines.
• Ability to prepare technical reports.
• Ability to perform many responsibilities independently.
• Ability to operate various types of office equipment including a computer.
• Skill in typing, dictation and computer applications preferred.
• Good communication and organizational skills.
• Verbal and written skills