Human Resources Generalist - Behavioral Health / Clinical Setting

About us:

We are a behavioral health clinic in the Twin Cities. Founded in 2020, our mission is to empower local community leaders (like yourself) to pioneer healthcare and community development to alleviate human suffering.

Norway Health Center's core values are:

1. Mission First

2. Be Pioneers

3. Cultivate Comradery

4. Pursue Excellence

5. Build a Legacy

Position Summary

Norway Health Center, a behavioral health clinic located in the heart of St. Paul, Minnesota, is seeking an experienced Human Resources Generalist (HGR) to provide operational HR support across the full employee lifecycle. This role plays a key part in supporting a positive workplace culture while ensuring strong compliance and consistent HR practices within a regulated healthcare environment.

The HRG supports core HR functions including recruitment, onboarding, employee relations, supervisor coaching, staff training, leave administration, and HR compliance. The position works closely with organizational leadership and clinical supervisors to promote consistent management practices, support employee development, and ensure compliance with Minnesota employment laws and Department of Human Services (DHS) workforce requirements.

This position may operate under a hybrid work model, allowing for a combination of on-site and remote work based on organizational needs. Regular on-site presence is required to support employee relations matters, onboarding activities, training facilitation, compliance documentation, and collaboration with clinical leadership. Remote work flexibility may be available and is subject to operational demands and leadership approval.

If you are an innovative and compassionate professional who leads with heart and is excited to contribute to a growing team, you may be exactly who we are looking for.

Disclaimer:
This job description is intended to describe the general nature and level of work performed. It does not constitute a contract of employment. Norway Health Center reserves the right to modify the duties and responsibilities of this position at any time in accordance with organizational needs.

Essential Duties & Responsibilities but not limited to the following:

Recruitment & Hiring Support

• Coordinate full-cycle recruitment for clinical and non-clinical roles.
• Draft and post job announcements aligned with licensure and DHS requirements.
• Screen resumes for minimum qualifications and credential alignment.
• Schedule interviews and coordinate interview logistics.
• Participate in interviews when appropriate.
• Conduct reference checks.
• Coordinate background studies through Minnesota DHS NETStudy.
• Prepare offer letters and onboarding documentation.
• Maintain applicant tracking records and recruitment files.

Onboarding & Offboarding

• Coordinate new hire onboarding process including, but not limited to:
• • I-9 verification
  • Policy acknowledgments
  • HIPAA training
  • Clinical documentation expectations
• Verify professional licenses and track renewal dates.
• Ensure completion of required training and compliance documentation.
• Maintain organized personnel files, and HRIS accuracy.
• Conduct exit interviews and coordinate offboarding documentation.

Leader Coaching & Training Support

• Provide day-to-day coaching to supervisors on:
• • Performance documentation
  • Progressive discipline
  • Attendance management
  • Conduct concerns
  • Workplace communication
• Support managers in preparing for difficult employee conversations.
• Facilitate or coordinate HR-related trainings such as:
• • Harassment prevention
  • Documentation best practices
  • Leave compliance
  • Workplace professionalism
  • Policy updates
• Partner with leadership to identify training needs and support staff development.
• Promote consistent and equitable management practices across departments.

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