Team Leader, Quality Assurance Team (100% remote-friendly within Spain)

Company Description

Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 210.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

How does Docplanner Tech fit here?

At Docplanner Tech we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us. 

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

Job Description

Info about the team:

We are a QA team composed of 14 Engineers working together toward the same objective, to spread quality culture at DP, to achieve this we are focused on three main initiatives

• Triage: Accountable for the overall defect flow process, working as a bridge between the customer support team and the product teams to make our users happy.
• Enabling: Working closely with Product teams helping them improve their process, overcome obstacles and create value in terms of quality.
• Platform: Responsible for the creation and evolution of tools and automation frameworks that will support the work of our QA Engineers working in Product Teams.

How would you be impacting our mission?

This time we are looking for an outstanding QA Team Leader who will work closely with our QA Engineers, Product Teams (cross-functional teams) and stakeholders like customer support to help us evolve into a “Quality-Driven Culture Company”

As a TL you will support QA Engineers and Product Teams to ensure that everybody understands and embodies the quality standards and methodologies to deliver quality outcomes quickly. You will mentor and guide QA team members, conduct evaluations, identify growth opportunities, give regular feedback and detect the needs of your team.

You will collaborate with cross-functional teams ensuring that quality considerations are integrated into the entire product lifecycle.

Qualifications

What will help you thrive?

• 5+ years experience in managing QA Engineers teams: mentoring, professional development, motivation, recruiting, and onboarding
• Previous experience working as a QA Automation.
• Strong hands-on experience in QA processes and practices
• Experience working with multiple stakeholders (e.g., product managers, support, developers)
• Strong understanding of modern software development methodologies and processes
• Proven ability to promote company-wide quality culture
• A strong feeling of responsibility and ownership
• Strong Communication Skills
• Attention to Detail
• Proactive Problem Solving attitude