Administrative Specialist II / Admin Support - (Camden-Santee-Wateree)

Posting number: 191225

Department: Department of Mental Health-MHC Santee Wateree

Division: Administration

Job classification: Administrative Specialist II

Posting type: Open & Promotional

Categories: Administration, Clerical & Data Entry, Records Management, Medical Billing & Coding, Office and Administrative Support

Summary

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. 

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) - Office of Mental Health, Santee-Wateree MHC, 2611 Liberty Hill Road, Camden, SC 29020. 

Under general supervision of the Kershaw County Office Manager, you will manage access to clinical records via the EMR in accordance with HIPPA, SCOMH and Santee-Wateree MHC policies and procedures. Assist with the other administrative tasks as needed by the office manager, counselors, doctors, and nurses of the Kershaw Adult and CAF Services Clinic. Serves as backup as needed for smooth operations.

Responsibilities for the Administrative Specialist II:

• Check out clients with the appropriate staff.  
• Make sure clients are scheduled with the nurse as needed.  
• Make sure clients have appointments with all necessary staff.
• Cancel and reschedule clients with appropriate staff.   
• Maintain a cancellations list for all staff.  
• Send out new appointment and cancellation letters to clients that are unreachable via phone.  
• Review prescriber’s schedules to make sure they are fully booked.
•  Collect payments from clients that have a bill.  Have clients fill out the in-house or telehealth surveys regarding services. 
• Assist with intakes in opening cases, getting consent forms signed and going over the orientation hands.  
• Sorting and filing incoming faxes.  Maintaining the fax / photocopier with paper.  
• Comply with SCOMH Corporate Compliance Plan and SWMHC Corporate Compliance policy and documentation practices are in compliance with policy.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application.  Any misrepresentation will result in your disqualification from employment.  Please complete the state application to include all current and previous work history and education.  A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full-time (FTE) employees: 

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  1. State Retirement Plan (SCRS)
  2. State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

Examples of duties

• A high school diploma.  Related clerical experience may be substituted for a high school diploma.

Additional Requirements:

• Ability to operate non-adaptive ve