Technical Writer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.   Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.   Join us to drive positive, lasting change that moves missions and the government forward!  

Job Description:

Accenture Federal Services’ National Security Portfolio (NSP) is seeking a highly motivated Lead Technical Writer to support the integration, testing, deployment, and sustainment of a Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) system to provide maritime domain awareness in Northern Africa. The system will be responsible for collecting, analyzing, and disseminating security information to enhance the security and force protection of maritime boundaries, natural resources, and strategic ports. The ideal candidate will work as part of an integrated team based in greater Boston, Massachusetts area, to develop and maintain the system and software documentation pertaining to system configuration, operations, security, and maintenance.

The Works:

• Lead the planning, writing, and maintenance of all associated C4ISR system, sensor, and software manuals
• Work with the entire integration team (Quality Assurance, Training, Software Engineering, Program Managers, and Systems Engineers) to manage the documentation priorities, collect information, and develop documents used for system training, user manuals, and other required program documentation
• Create and maintain customer end-user documentation, which consists of Online Help, User Guides, Admin Guides, Configuration and Installation instructions, etc.
• Maintain policy document frameworks, consolidate technical input and analysis, and create logical understandable system reports
• Participate in weekly program discussions and reviews, providing status of all program related documentation deliverables
• Create documents based on pertinent system technical drawings, technical information, consultations with the technical personnel, and other available sources
• Lead and coordinate the review of system, sensor, and software documentation for content and grammatical quality and consistency
• Work with the program software development team to document all new software capability and fixes
• Manage all program documentation deliverables and ensuring the proper documentation priorities are being executed
• Manage and mentor a team of 3 – 5 technical writers supporting the program

Here's what you need:

• Certificate, Letter of Specialization, or degree in Professional Writing and Technical Communication, Technical Writing, English, Communication or related field
• 5+ years of experience as a technical writer for a software application
• Demonstrated ability to write referential and instructional material after only having a short amount of time to become familiar with the product
• 3+ years of experience with single source publishing tools such as MadCap Flare or RoboHelp
• 3+ years managing and mentoring less experienced technical writers

Bonus points if you have:

• Familiarity with Agile process
• Familiarity with CDRLs and experience creating documents such as Technical Data Packages, Interface Control Documents, and Integrated Logistics Support Plans
• Familiar with the concept of reusable content for documentation
• Ability to prioritize and manage tasks with minimal oversight
• Demonstrated ability to write for a wide variety of audiences with a range of expertise
• Demonstrated ability to reach out to and follow through with other roles at the company to obtain technical information

Security Clearance:

• Must be a US citizen with the ability to obtain a security clearance

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and information on benefits offered is he