SYSTEMS ADMINISTRATOR - APPLICATION SUPPORT (HYBRID)

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As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Compass Group, the world’s leading contract foodservice company, has a great opportunity for career development and growth here at its North America headquarters in Charlotte, NC as a Systems Administrator with Accounting Services’ Business Intelligence and Projects team.  

Our team creates and supports workflow automation for accounting teams and their business process, which includes accounting uploads/entries, account reconciliation, accounting close and reporting, internal controls and workforce/task management.  Applications and tools, such as Power Automate, are used to automate manual repetitive tasks and processes saving time and reducing errors.        

 

Responsibilities:        

• Provide technical support for specialized accounting/financial reconciliation and automation systems and end users (ReconArt, Datawatch, etc.)
• Troubleshoot and respond timely to/solve application-related problems and support requests
• Identify, test and implement technological solutions and system changes to solve systems or data-related problems
• Work with cross-functional teams (Compass IT, Third Party Vendors, Business Leads, Project teams)
• Perform system administration and maintenance tasks and activities per daily, weekly and monthly requirements (including system-related accounting close activities)
• Manage all master and other data (including data creation, update, and deletion) and monitor automated data loads
• Participate in system balancing to ensure data integrity and resolution of all data-related problems/issues
• Identify and recommend system and process improvements to management
• Maintain system, project, and support request-related records/documentation for performance reporting
• Respond to all system and data related Audit or Quality Assurance requests timely
• Facilitate and foster working environment that is proactive, innovative, accountable and efficient 

Education:

Bachelor’s degree in information systems or business administration accounting/finance with Information Systems concentration

 

Experience:    

• 2+ years previous experience supporting accounting and finance systems and systems projects. Basic knowledge of accounting & finance business process is required.

Skills:    

• Experience supporting specialized financial software (e.g. Blackline, Trintech, ReconArt, Hyperion, etc.) is a major plus
• Demonstrated experience in handling large data sets and working with relational databases e.g. Microsoft SQL Server and SQL code
• Proficiency as a user or power user in SAP or other ERP is a major plus
• Proficient in Microsoft Office (Strong Excel skills) 
• Experience with code development using Microsoft Power Platform Applications (Power BI, Power Query, Power Automate)
• Experience using Azure Dev Ops for software product development and support
• Exceptional customer service skills and a positive can-do attitude 
• A strategic thinker: detail oriented, organized, with strong problem-solving skills.
• Ability to analyze existing tools and databases and provide software solution recommendations
• Strong communication skills, both oral and written, ability to translate business requirements into non-technical, lay terms

Apply to Compass Group today!

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classificatio