Jobs and Careers

Sr. Training and Development Specialist

Washington, United StatesRemotefull_timeVerifiedPosted 16 Dec 2024

About the role

Description

At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it. Together, we know our people are our difference—for our clients and our colleagues. Are you ready to:

Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients?
Learn and grow by taking advantage of every opportunity available to you?
Join a company which prides itself on its shared values and inclusive culture?
Be the difference and make it happen?

Role Summary

MetaPhase is seeking an experienced Training Development Specialist with a minimum of ten (10+) or more years of experience to be a part of our team serving multiple government customers. You will leverage your expertise in training development, writing and editing, Instructional Systems Design, and live and virtual facilitation to deliver on existing and future training & development engagements for the client. As a Learning & Development (L&D) leader, you will establish yourself as a Subject Matter Expert and liaison among clients, business partners, and project stakeholders. In this role, you will oversee recurring as well as ad hoc training & development requirements from a variety of government customers. You will develop and deliver learning interventions across a variety of modalities, including live instructor-led, synchronous and asynchronous, and e-learning offerings. You will lead the discovery process in gathering requirements and also collaborate with partners to deliver videos, podcasts, animations, infographics and other multimedia formats. You will also oversee tracking of learning paths and completions via e-learning tools and the client’s Learning Management System (LMS). You will interact with various stakeholders, reviewing stakeholder documents and providing feedback. You will manage deliverable schedules for all training offerings and ensure quality, fulfillment of training objectives, and learner and client satisfaction across all relevant products. You will establish and maintain trusted client relationships to ensure overall project success and client satisfaction.

What You Will Be Doing

Lead curriculum development, including performing needs and/or gap analysis, gathering training requirements from stakeholders, identifying training goals and objectives, creating course outlines and storyboards, developing content, and delivering training offerings designed to equip clients with the necessary knowledge and skills.
Conduct live synchronous training sessions, both in-person and virtual. Coordinate needs for in-person facilitation e.g. classroom setup. Develop and lead asynchronous online training using an LMS.
Develop plans and timelines to create and deliver training offerings and instructional design documentation.
Create and publish professional level training materials as standalone guides or in conjunction with other training offerings, including manuals, user guides, scripts, system or process maps, infographics, job aids, handouts, video tutorials, student outlines, and facilitator guides.
Design and develop evaluation and assessment tools (e.g., quizzes, exams, surveys), to assess training effectiveness and learners’ knowledge and skills.
Review, proofread, and edit documents, and provide guidance and feedback on government processes.
Provide quality assurance/control and ensure 508 compliance for training materials.
Provide thought leadership and direction to ensure that strategic and tactical L&D plans reflect and support customer mission needs and priorities.